🔻[2024] NBN Outages Gold Coast 😞 [Live Reports & Map]

NBN Co Limited is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network.

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Recent NBN Issues

Brian Wright. He/Him (@BrianWright63)

Hey @NBN_Australia any update on the long outage in Helensvale? Your outage message hasn't changed in 4 days and my ISP says "NBN isn't updating us". It's been 4 days of unusable internet, I'd love to know when/if you intend to fix this.

posted 2 days ago

Brian Wright. He/Him (@BrianWright63)

@NBN_Australia Sent! Hoping for good news!

posted 1 week ago

Shea Strickland (@sheastrickland)

@NBN_Australia 8+ hours outage 4209, no updates or idea what's happening, what's going on?

posted 1 month ago

Brian Wright. He/Him (@BrianWright63)

@NBN_Australia @NBN_Australia we weren't informed when the outage started, why should we believe your statement that we'll be informed when it's fixed?

posted 3 months ago

Brian Wright. He/Him (@BrianWright63)

@NBN_Australia So it's been essentially unusable for days and you can't give us an ETA or any further info? Your customer service leaves a lot to be desired.

posted 3 months ago

Brian Wright. He/Him (@BrianWright63)

Hey @NBN_Australia when are you going to fix the issue in Helensvale? From 10pm Wed our connection resets every 2 minutes. I spoke to our service provider and they've stated that it's NBN issue INC000019434517. Can we get an update? The website hasn't changed since Wed.

posted 3 months ago