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Just Eat plc is an online food order and delivery service. It acts as an intermediary between independent take-out food outlets and customers.

Overview

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Recent Just Eat Issues

Volcano Aerial
Volcano Aerial
Whatever you do don’t order @GreggsOfficial via @JustEatUK twice this week I’ve had issues with drivers doing a no show. It’s a scam. I’m fed up with having to DM @JustEatUK to deal with their bullshit. It should be a simple option on the app “my food hasn’t been delivered”
posted 2 weeks ago
Justin
Justin
@JustEatUK Can you explain why it's policy for your customer service agents to lie to customers? Had an issue with a @KFC_UKI order, been told just eat won't deal with the matter, told to contact KFC whose website the agent links says for orders with a partner contact the partner
posted 1 month ago
Thomas Sharman
Thomas Sharman
@JustEatUK hi, I have been charged twice for an order... website is hopeless at trying to deal with this kind of thing. Can you help?
posted 1 month ago
Traceyb1
Traceyb1
@KFC_UKI the drivers that @JustEatUK are using are doing you a disservice as are the @JustEatUK team that deal with the issues that ensue. My son& his friends ordered ÂŁ60+ food which was not delivered and not refunded. Will not order again due to this, disappointing
posted 2 months ago
Katie Austin
Katie Austin
@JustEatUK Useless response from your customer service team. Whilst you do everything to blame the restaurant, ultimately I’ve ordered through you & I expect you to get it right. I’m deleting my account with you as I never want to have the misfortune to deal with you again.
posted 2 months ago
SH
SH
@JustEatUK They got all the time in the world to talk about celebrities but no time to deal with customer complaints. Robbing people people of their money.
posted 2 months ago
Frankie & Benny's
Frankie & Benny's
@muffled_stoat @JustEatUK Hi Steve, I am so sorry to hear about your experience with your recent delivery. Unfortunately we’re unable to directly deal with delivery issues from Uber Eats / Just Eat / Deliveroo, please contact Just Eat who can assist further with your query.
posted 3 months ago
Free Range Christian
Free Range Christian
@JustEatUK Ordered the boneless 8 piece deal from KFC through you and it only contained 6 fillets instead of 8! Please help resolve this issue. Thanks
posted 3 months ago
ian perkins
ian perkins
@JustEatUK any chance of you using stores where staff can actually read an order, I'm sick of missing items that i know can't be out of stock then having to deal with your shitty refund people. This is why you say people are scamming you, it's cos you can't do your fucking job.
posted 4 months ago
Hatty
Hatty
@b3yondword5 @JustEatUK They don’t deal with the issue worst customer service
posted 4 months ago
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