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Frontier Problems

Frontier offers home phone, broadband internet and digital televsion to individuals and businesses in 27 states. Broadband internet uses DSL or fiber technology. Digital television is available only to fiber customer as part of the tripple play Frontier FiOS service. Frontier mainly operates in rural areas.

Problem with Frontier?

Complaints Overview

24 hours 6 reports (+50% change)
7 days 84 reports (-44% change)

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Reports generated from

Reports generated for

Recent Frontier Issues

Sammy Cruz (@21iamsammy)

Switching to @FrontierCorp was the worst decision i have made in 2024 I rather have dial up internet than this Phony fiber speeds Can’t be fast if ur internet is down the majority of the time that i swapped over Rant done
posted 4 hours ago

Marty (@bi9marty)

@FrontierCorp @AskFrontier My internet service has been down for 3 days now. You refuse to send a tech out because there was an outage in the area, even though 2 of my next-door neighbors have working service. This is the second multi-day outage in the last 3 months. I'm done.
posted 4 hours ago

Stephanie Bennett (@Harpworld)

@FrontierCorp my internet was out for a week and Frontier chat tells me "Great news! You're eligible to receive a credit of $0.00 which has been applied to your account." Um... I think a week without internet is worth a credit of more than zero.
posted 8 hours ago

Sergey (@GoldenRam99)

Whoever needs to hear this, never get @FrontierCorp internet. Trash service and worse customer service. Just a trash company, hope they go bankrupt.
posted 13 hours ago

Jasper Barredo (@jasper_barredo)

@FrontierCorp What is going on with the internet. I’ve been down almost 13 hours with no internet.
posted 16 hours ago

David Huggins (@DavidHu70360414)

@FrontierCorp is garbage and won't help me with my router issues
posted 1 day ago

Maria Sandoval (@MariaSa74353022)

Should’ve just stayed with ATT, We’ve had a bad experience with @FrontierCorp so far … 1/10 do not recommend. Let’s start with them cancelling our installation appointment, Finally get a new one scheduled and technician was rude and frustrated Now we can’t even get compd
posted 1 day ago

Allen Ashworth (@ashworth_a24502)

@FrontierCorp I put in a ticket for an upgrade to my service and a tech was supposed to come and install 4-24 but never showed up. Jumped through all the support hoops and still nothing. Can’t even access the ticket on the site as that’s down. Horrible.
posted 1 day ago

JStark for the win! (@GashoChris)

@FrontierCorp Worst internet company. Beware!! They will continue to charge your account after service has been disconnected. 5 months in my case
posted 1 day ago

Laughing Chi Chi (@LaughingChiChi)

@MY6THSENSE @FrontierCorp @YouTubeTV They have told me to go to the mobile app, but it is not working either. I hope we are all not going to be charged late fees???
posted 2 days ago
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