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Frontier Problems in Tampa

Frontier offers home phone, broadband internet and digital televsion to individuals and businesses in 27 states. Broadband internet uses DSL or fiber technology. Digital television is available only to fiber customer as part of the tripple play Frontier FiOS service. Frontier mainly operates in rural areas.

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Recent Frontier Issues

Victor H Solorzano (@animadorecua)

@FrontierCorp is the worst, every three months their charges go up, when you want to disconnect your service the platform never works and when you finally reached them on the phone after 40 minutes wait they charged you 50 dollars for disconnection and restocking fee. Stay away
posted 4 days ago

Kenric Montgomery (@kenric1)

@FrontierCorp @AskFrontier Can someone explain to me why my wife has been on the phone for an hour an outage and she’s being told we won’t have service again until THURSDAY??!! When we BOTH work from home!! This is the second time in 3 months this has happened.
posted 4 days ago

(｡•̀ᴗ-)✧ (@1lonely_stoner)

@FrontierCorp your app and site down can’t make a payment
posted 6 days ago

Paul Rutledge (@paulrrutledge)

@FrontierCorp on 4/20/24 text saying area wide outage and would be fixed in about 8 hours. later said all working. WiFi still out. Waited 1 hour at midnight to be told they have no record of an outage and they couldn’t fix remotely. appt tomorrow. Can’t work at home.
posted 6 days ago

Brandon B. ⭕️ (@WRA0221)

@AskFrontier @FrontierCorp Still no service !!!!!! been without internet since Tuesday (4/16/24) and you guys expect me to pay a bill ? No i’m not paying a goddamn thing , no communication with Us all .Radio silence except the Same generic Responses .
posted 1 week ago

Brandon B. ⭕️ (@WRA0221)

@FrontierCorp the way you guys are keeping customers in the dark for almost 4 days is crazy your a trash company
posted 1 week ago

Ryan Harrington (@MysterRyan)

@FrontierCorp you guys are killing be with your outside the USA support that just read scripts. Your websites don’t work, I can’t pay my bill or discuss payment arrangements, and when I call in they cannot help me. Stop using crappy outsourcing companies and do your job!
posted 1 week ago

Brandon B. ⭕️ (@WRA0221)

@FrontierCorp so not only can we not access bill payments but your canceling things when we can’t even pay them because they run through you such as youtube tv
posted 1 week ago

TBLDeadbolt (@TBLDeadbolt)

@FrontierCorp it's been over a month, replaced equipment, and your internet STILL disconnects constantly. Already a BBB complaint filed. What will it take to either get my service fixed or be able to cancel service?
posted 1 week ago

Number One Bullshit (@Fake_Canadian_)

@TBLDeadbolt @FrontierCorp Frontier was the absolute worst
posted 1 week ago

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