Fitbit is an activity tracker that measures data such as the number of steps walked, heart rate, quality of sleep, steps climbed and other personal metrics.

Problem with Fitbit?

Complaints Overview

24 hours 2 reports (-66% change)
7 days 36 reports (-5% change)

Got issues or have something to share about Fitbit?

Reports generated for

Recent Fitbit Issues

Johnathan Stewart (@JohnathanS48452)

@Rapture_2024 @WHOOP @Apple @fitbit Nice I’m down for necrofilia too, nothing is better than you daughters corpse
posted 7 hours ago

Sujee (@sapien_sujee)

@FitbitSupport @fitbit Restarted the watch as per the link and still facing the issue. I have DM'ed the details
posted 12 hours ago

Leah (@LovesTKandSP)

@fitbit hi, I’ve just tried to track a cycle ride with my Fitbit versa 4 but it’s only measured 2 miles but this is incorrect as should have been about 6, it’s not the first time & this is only a couple of months old, can you help as I keep having nothing but issues? Thanks
posted 1 day ago

Shoop (@noreen_shoop)

I’m so sick of @fitbit not working correctly. It’s been terrible since being bought out by Google. What do you recommend? (Not an Apple Watch.)
posted 1 day ago

Eric Forgy (@EricForgy)

@fitbit Not only is it fugly, it hardly works. It just sent a notification and tried switching users for no reason (there is only one user) and now it won't sync my data.
posted 1 day ago

D Neville (@dnev_d)

@fitbit @fitbit Hi fitbit,on the 21st feb, i was in contact ref an issue with an Inspire 3 watch . i qualified for a warranty replacement. after many other contacts and email requests i am still waiting over 2 months later. i continually get no response to my emails case 52009746
posted 1 day ago

Go For Geography (@go_geography)

@fitbit please, please, please return to the previous version for sleep monitoring. The new update is awful, difficult to read and my previous history not easy to read. I cant use this version its garbage, too light and confusing. Preferd the dark version. How do i change it.
posted 1 day ago

Mahak Mathur (@mahakmathur)

@fitbit #fitbit Plz refer to my comp. no. 52225125. The watch stopped working within 12 months of purchase. As per customer care it is covered under replacement. After sharing all the details when asked for there is no further response/communication even after follow-ups. Plz chk
posted 1 day ago

Pascal Guyon (@pascalguyon)

@m_franceschetti @ryanlpeterman @Oxdeadbeef_ @eightsleep @TempurPedic @GarnetHill @kpnorcal @fitbit @SnugglePedic @m_franceschetti When do you have a new version coming out? I'm really concerned about potential leaks, saw a non neglectable amount of people complaining about it, that's the one thing that prevents me from getting one
posted 2 days ago

Pascal Guyon (@pascalguyon)

@ryanlpeterman @eightsleep @TempurPedic @GarnetHill @kpnorcal @fitbit @SnugglePedic No leak issues with @eightsleep ? That's the one thing that really concerns me after seeing many complains. Also how is the comfort ? I also have a tempur pedic and wondering if the comfort would totally change by adding Eight Sleep
posted 2 days ago