Fido Mobile Network Outages
Fido Solutions is a Canadian cellular telephone service provider owned by Rogers Communications. Fido remains a separate entity from Rogers.
Overview
Fido Outages
Fido Outages Map
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Recent Fido Issues
M-Quinn
@Fidomobile is there a network outage affecting customers. I've had limited service, slow & at times unusable. I require my phone for work while onsite & this is proving to be problematic
May Zhu
@Fidomobile Hello Fido, Iâd like to know if your employee allowed to get clientâs personal ID information on phone ?
PartyHomelessâźïž
@Fidomobile frustrated. Customer of 15 years. Tried to order my kid a new phone for his birthday and setup a new line for my youngest. Never got it. They said possible fraud. 10th day trying to reach Rebecca at fraud. No call. No one can or will help. Fido sucks! Don't buy
Suzi Costa
@Fidomobile Cela ne vaut plus la peine d'acheter un tĂ©lĂ©phone via Fido! Ils annoncent des tĂ©lĂ©phones Ă des prix diffĂ©rents de ceux qui ont va payer! Un tel procĂ©dĂ© n'est pas honnĂȘt!
Horatio Saunders
@Fidomobile / @Rogers will tell me that Nanos polling and political parties I donate to are spam calls, but thinks the Mandarin language robocalls are fine. How do you guys not know how phones work yet?
Educated Big Batty Gyal
@Fidomobile @FidoSolutions And what is the purpose of the retail locations if you still need to contact customer service via phone - or the store isnât even able to help you. If there is decentralized support in place; it should be wraparound services, with no retail involved except express pick up
Educated Big Batty Gyal
@Fidomobile @FidoSolutions Itâs absolutely ridiculous that someone who wants to add a family member or friend needs to be authorized for 30days, even if they are in dire need of a device or phone line. @Fidomobile @FidoSolutions
Educated Big Batty Gyal
1: You should have support readily available for clients who are abroad & need a device or a chip @Fidomobile @FidoSolutions Other Intâl companies do, so itâs possible 2: Clients out-of-province once they provide accurate phone info should be able to get a phone in store, asap
5471V4
@Fidomobile After waiting for like 20 mins for an agent, he seems not to know what to do, doesnât know what are canadian IDs such as PR Card, MSP card, or BC ID. Ended up hanging up the phone lmao.Related Services
