Exetel Outages in Brisbane
Exetel is an Australian ISP which provides ADSL, web hosting, VoIP, and other internet services to customers across Australia.
Overview
Exetel Outages Map
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Recent Exetel Issues
Myles Atkinson
I also found Superloop to have poor speeds too, but I can't vouch if that was the norm or not for them. These poor speeds render the 'speed boost' function as useless, because I could rarely hit the speed I paid for let alone the increased speeds. I'm done, @exetel @superloopau
Myles Atkinson
I also have my phone account with @exetel, which will now also move on. This is from a customer who actively recommended the service to others, but now I will actively advise against. Moreover, Exetel used to have great, consistent speeds, but that has not been the case lately.
Myles Atkinson
Then @exetel @superloopau have the audacity to care about Financial Hardship. Maybe don't charge $10 for an honest mistake? Not only this, but the Superloop bill was for a mere $2. Why I have a $2 bill is beyond me. This is emboldened me to move on, with disgust.
Myles Atkinson
Yes, it's in their TOS, but please, you are the same company and you've just aggrieved me through both of them. Now I've changed credit cards, and forgive me for it passing my mind, but I didn't change those deets with @superloopau and @exetel. Cue $10 dishonour fee from both.
Myles Atkinson
There's been no better example of corporate greed driving out a customer than Superloop (@superloopau) and Exetel (@exetel), which are owned by the same entity. I was a happy customer, who recently switched between the two only to be charged twice by each company due to their TOSRelated Services
