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Virgin Mobile uses the Optus network to deliver postpaid broadband and prepaid broadband with data counted by the KBs and unused data rolling over. It has SIM plans and prepaid plans on the same.

Overview

2 reports
-86% change
155 reports
+812% change
 
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Reports generated for

Recent Virgin Mobile Issues

Hannah Tricker
Hannah Tricker
@VirginMobileAus Why not? Why can't I add two weeks onto the due date now, instead of it potentially being logged as overdue on your system?
posted 20 hours ago
Verushka, an editor
Verushka, an editor
@VirginMobileAus
posted 1 day ago
Verushka, an editor
Verushka, an editor
@VirginMobileAus Very much so. Can’t send anything via WhatsApp on your network, WiFi okay
posted 1 day ago
Verushka, an editor
Verushka, an editor
No #WhatsApp connectivity again @VirginMobileAus
posted 1 day ago
Verushka, an editor
Verushka, an editor
@VirginMobileAus is any part of your network working today ?
posted 1 day ago
@VirginMobileAus hey what's taking this port out from @Optus so long? Should have been a few hours. Waiting since Friday lunch.
posted 2 days ago
Rosie
Rosie
@VirginMobileAus Thanks Nikki But still down :(
posted 2 days ago
Rosie
Rosie
@VirginMobileAus millpark 3082 Thanks :)
posted 2 days ago
Rosie
Rosie
@VirginMobileAus No service for hours cant get through on 13 number. fix this guys #notgood
posted 2 days ago
Renee Jones
Renee Jones
@VirginMobileAus Hi Trung, I spoke to someone this morning. I’m currently in Wagin (6315), but I lost reception when I was in Perth (6021).
posted 2 days ago
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