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Virgin Mobile uses the Optus network to deliver postpaid broadband and prepaid broadband with data counted by the KBs and unused data rolling over. It has SIM plans and prepaid plans on the same.

Overview

7 reports
-73% change
60 reports
+650% change
 
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Reports generated for

Recent Virgin Mobile Issues

mel
mel
@VirginMobileAus BABY COME BACK
posted 9 hours ago
mel
mel
@VirginMobileAus What NO
posted 9 hours ago
Guy
Guy
@VirginMobileAus You guys have been amazing, this from an ex Optus social media employee! Thank you!
posted 13 hours ago
Jo Bell
Jo Bell
@VirginMobileAus Amazing customer service. Still not ready to break up ????????
posted 15 hours ago
Jackson Tee
Jackson Tee
@VirginMobileAus You guys have been so awesome and helpful ever since my first ever phone. Thanks for all you’ve done!
posted 1 day ago
Neil Gore
Neil Gore
@VirginMobileAus Well done guys.. Benchmark on customer engagement and issue resolution via social media.
posted 1 day ago
jules anderson
jules anderson
@VirginMobileAus I've been with you guys since day 1. Happy Customer :) Great job @VirginMobileAus
posted 1 day ago
Steve Marr
Steve Marr
@VirginMobileAus Hope you guys (staff) land on your feet, redundancies are a tough thing to go through.
posted 1 day ago
Adrian M0GLJ
Adrian M0GLJ
@VirginMobileAus Yeah ... the cost of electicity is killing them
posted 1 day ago
Jessica ????
Jessica ????
@VirginMobileAus That’s a bummer. Twitter was my favourite mode of communication. All the best, twitter team!
posted 1 day ago
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