Chase Problems in Reserve
Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.
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Recent Chase Issues
Nadia Lee
Wow. Chase Sapphire Reserve Supervisor has some attitude when I called about my problem. @ChaseSupport She doesn't seem to understand my issues, insisting the bank didn't do nuthin'
Katie @PassportsOnFIRE
Once again, @ChaseSupport has impressed me with their super-accurate fraud alerts. Someone tried to place a $954 Instacart order on my Sapphire Reserve. That amount would be a red flag on *anybody's* account. #GreedyCrooks
Fantastic Mr. Fox
@ChaseSupport @Chase I’m about to close my reserve account with you. I don’t see any value in this card anymore and I’ve got a $55,000 credit limit
Kiah.
Gave my credit card info to a hotel to reserve a room, ended up cancelling prior and never checked in. Have proof of cancellation. And they still used my card fraudulently to charge me for the reservation @ChaseSupport
Meredith Massey
@ChaseSupport @Chase I have been a very happy Chase Sapphire Reserve customer for a long time until now. I am not able to resolve a dispute for an obviously erroneous charge on my card. Ultimately, a "supervisor" lied to me and then hung up on me. I need someone to assist.
Marilyn Pfeifer Santangelo
@ChaseSupport hi. I have a new Sapphire Reserve card. Unable to attach it to existing online accounts eg Lyft and Amazon. Also in profile info (address, phone and email) the card doesn’t show, but 2 others do. It says no phone on file, but after tries, it won’t accept the update
Constance Parng
@Chase @ChaseSupport When will this be rectified? I was double charged today for a redemption transaction on my Sapphire Reserve account. It equates a large sum of money! I have called both Chase Fraud as well as Customer Service. This is very serious!
Dave Nadig
It's always shocking to me how quickly a company can blow up a decades long relationship over trivialities (in my case, a $300 disputed charge with @ChaseSupport). Anyone have a favorite CC company deal that beats Sapphire Reserve?Related Services
