British Airways Website Complaints in London

Col (@colord85)

@British_Airways I have had to change my booking and the new ticket still hasn’t been issued and your call centre system just cuts you off…stuck down route and this is stressful can you help?!

LVN (@lorin_vannuland)

@British_Airways The only airline to downgrade status customers on flights booked 6 months ago and then refuse to communicate until you show up at airport so you have no alternatives. BA 225 #disgrace of an airline

Ryan (@ryan_gardiner_)

@British_Airways I’m trying to book a flight right now and the website comes up with an error message whenever I attempt to login to my account

Funmi (@Ms_Fumz)

with no issues. This just makes me feel like @British_Airways give zero fucks about anyone who's not silver status or above. Why wasn't I upgraded instead of downgraded, why wasn't my luggage put on the flight, why was I treated so shoddily?! @BBCBreaking @SkyNews

Funmi (@Ms_Fumz)

downgraded! I was confused, surely if THEY overbooked the flight @British_Airways should've upgraded me? But alas, as a lowly blue executive club member who'd used avios points for a premium economy seat using avios points I'd earned, I wasn't deemed as an important or

Tugberk Ugurlu (@tourismgeek)

@British_Airways your online check-in is not working unfortunately. Constantly erroring, can you help pls?

Amit Sarkar (@amit_sarkar007)

@British_Airways funnily some people were moved forward rather than backwards. so i still don't understand the rationale behind downgrading my row. could you please explain?

Decay-Records (@DecayRecords)

@British_Airways 4D is not downgraded

Mark Hunter (@Hark_Munter)

@British_Airways where are you at Lagos airport, Portugal? Serial cancelled flights, no staff and no information. Once again showing your disdain for passengers. Get someone down here asap.

Ferdinand (@Inspector__)

Cheapest route from Accra to London is now via Nigeria. I foresee @British_Airways especially losing Ghanaian passengers to Nigerian flights if they don’t come down as well. It’s a Continental revolution & you are either in or out.