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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

Problem with British Airways?

Complaints Overview

24 hours reports ( change)
7 days reports ( change)

Got issues or have something to share about British Airways?

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Recent British Airways Issues

Col (@colord85)

@British_Airways I have had to change my booking and the new ticket still hasn’t been issued and your call centre system just cuts you off…stuck down route and this is stressful can you help?!
posted 3 hours ago

Simon Shepherd (@monkeyshep)

@British_Airways shocking service, downgraded on the way out to San Diego with no explanation and then they lose my checked luggage on the way back. Absolute joke of a company
posted 1 day ago

✨QUEEN JAIDE✨ (@PeaceSipp)

Yep imma keep flying with @Delta cause why is my luggage still in London @AmericanAir @British_Airways !! @Delta would neva let me down like this smh and whyyyy is my flight delayed also
posted 1 day ago

Brian (@Brian36989521)

@British_Airways failing company terrible service late departures no care for customers you used to be good but Ryan air beat you hands down nowadays for on time departures and not a king’s ransom to sit on your aging fleet
posted 2 days ago

Chris Lynch (@lostinvegasuk)

@British_Airways typical I have 500k avios. There is a reward flight available, but as usual there is some reason why I can’t use my avios to upgrade. I spend a fortune with you ever year and your rewards feel like a scam.
posted 3 days ago

LVN (@lorin_vannuland)

@British_Airways The only airline to downgrade status customers on flights booked 6 months ago and then refuse to communicate until you show up at airport so you have no alternatives. BA 225 #disgrace of an airline
posted 4 days ago

Neil Barnard (@BarneyBoomslang)

@British_Airways I have been trying for three days to change a flight booking where I’ve had the date incorrect and your systems remain down. I can’t wait to finally be able to do it at three times the current price
posted 6 days ago

Mohammed Firaas Naeem (@mofiraas)

@JSS779 @British_Airways @AUH @Boeing One off or maybe a downgrade during off peak season.
posted 6 days ago

Zoe martin (@zolaMartino82)

@British_Airways please can you advise what lounge will be available to me and my travel party as a silver member at Gatwick (your website is continuously down and not accessible) many thanks
posted 1 week ago

Ryan (@ryan_gardiner_)

@British_Airways I’m trying to book a flight right now and the website comes up with an error message whenever I attempt to login to my account
posted 1 week ago

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