British Airways Website Complaints in London
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
Got issues or have something to share about British Airways?
Recent British Airways Issues
LVN
@British_Airways The only airline to downgrade status customers on flights booked 6 months ago and then refuse to communicate until you show up at airport so you have no alternatives. BA 225 #disgrace of an airline
Ryan
@British_Airways I’m trying to book a flight right now and the website comes up with an error message whenever I attempt to login to my account
Funmi
with no issues. This just makes me feel like @British_Airways give zero fucks about anyone who's not silver status or above. Why wasn't I upgraded instead of downgraded, why wasn't my luggage put on the flight, why was I treated so shoddily?! @BBCBreaking @SkyNews
Funmi
downgraded! I was confused, surely if THEY overbooked the flight @British_Airways should've upgraded me? But alas, as a lowly blue executive club member who'd used avios points for a premium economy seat using avios points I'd earned, I wasn't deemed as an important or
Tugberk Ugurlu
@British_Airways your online check-in is not working unfortunately. Constantly erroring, can you help pls?
Amit Sarkar
@British_Airways funnily some people were moved forward rather than backwards. so i still don't understand the rationale behind downgrading my row. could you please explain?
Decay-Records
@British_Airways 4D is not downgraded
Mark Hunter
@British_Airways where are you at Lagos airport, Portugal? Serial cancelled flights, no staff and no information. Once again showing your disdain for passengers. Get someone down here asap.
Ferdinand
Cheapest route from Accra to London is now via Nigeria. I foresee @British_Airways especially losing Ghanaian passengers to Nigerian flights if they don’t come down as well. It’s a Continental revolution & you are either in or out.Related Services
