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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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British Airways Complaints

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British Airways Outages Map

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Recent British Airways Issues

Otis
Otis
@gfpaterson @British_Airways The BA app & the BA website are atrocious. I work in the Middle East & fly internationally every 8 weeks or so, and the main reason (there are others) I avoid BA when I can is because of the crappy app and website. Luthansa, KLM, Saudia and Emirates all get my custom instead.
posted 2 days ago
MM_Moxey
MM_Moxey
@British_Airways Possibly the worst user experience ever. Spent the last 30 mins trying to change my seat & getting 'please enable cookies'. Tried enabling, two different browsers, clearing cache, tried both app & website. Neither work. Pathetic.
posted 4 weeks ago
eve
eve
@British_Airways @DanielWhite_93 iā€™m having this issue and have sent you multiple dms! I need someone to get in contact with me now!!
posted 1 month ago
eve
eve
@British_Airways The payment for my booking has been taken but i have not received any confirmation email or booking ref, please help me! I need to travel today. I have been trying to contact you for over 12 hours
posted 1 month ago
James Bushe
James Bushe
@MotoFinchE @British_Airways Thanks Paul! Look forward to flying with you again in the not too distant!
posted 2 months ago
Sean McCormack
Sean McCormack
@British_Airways spent 2 hours building an amazing holiday on your site. Got to payment stage and it all crashed. Why are you such a terrible airline and have such terrible IT tools.
posted 2 months ago
Walter Fraser
Walter Fraser
@British_Airways Your app has been like this for 2 years, all you have on your socials is you apologising for your app/site being terrible, someone should probably sort that out. I'll just book with @easyjet next time.
posted 2 months ago
John Donaldson
John Donaldson
Followed by getting contacted by various scammers when tweeting you @British_Airways. Guess I'm just late to this party? @SimonCalder @travellingtrend @TravelEdNigel
posted 2 months ago
Lorna F
Lorna F
@British_Airways Your app won't let me add my flight booking as it's in a different name to my BA account (my married name). Can you please help?
posted 2 months ago
Stacey Chapman
Stacey Chapman
@British_Airways I've tried making a booking using evouchers in different browsers, on different devices and it does not work. Keep getting an error thay something went wrong. Can you advise
posted 3 months ago
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