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The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City.

Problem with American Express?

Complaints Overview

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Recent American Express Issues

Anton Chau (@antonchau1)

@HofkampMichael @DENAirport @CenturionClub @AmericanExpress I saw that as I was coming down - it was packed in the lounge….
posted 1 day ago

αиѕнυℓ (@Humtumandfun)

They can ... as they loot customers by first charging Annual Fee(membership fee) and then 2-3 months down the line arbitrarily cancel card, don't adjust reward points, cancel vouchers and finally no refund too. #Looters @RBIsays @RBI @AmericanExpress @AmexIndia @FinMinIndia
posted 5 days ago

Dr. Donald M. Gooch (@GOOCH1701)

@AmericanExpress Amazon Card-let's talk about how evil this company is. I paid 1500 in Dec to bring my account down-I paid the min over the course of the next four months. The $1500? Gone - it's as if i paid them nothing. Called for alternatives - they told me to go fuck myself.
posted 6 days ago

Smart Home Beginner (@anandslab)

@AmericanExpress One of the worst banking experiences ever. Try to make a transfer and it errors out. Help button just takes me to my account page. Contact us button the same. Add new account and doesn't take Amex's routing number.
posted 1 week ago

Logan Lineberry (@lineberrylogan)

@lucasdrayton @AmericanExpress Sapphire Reserve hasn’t let me down. Right now it gives you Priority Pass, which is lounge access at a ton of airports and discounts at other airport restaurants. There’s a yearly fee but they also give you a travel credit. Cool other perks like DoorDash Pass and Instacart Plus.
posted 1 week ago

Luke Bradley (@lucasdrayton)

Given that @AmericanExpress has significantly downgraded the usability of its airline club rewards (which was why I had the card to begin with) does anybody have a rewards card they love with an emphasis on travel and club comfort? Platinum Card doesn't make sense anymore
posted 1 week ago

Danny (@Danny97552081)

@AmericanExpress @British_Airways casually upping their premium card fees by £50 and pushing companion spend by £5k. Absolutely 0 new benefits added, this is disgusting, time to downgrade to the free membership.
posted 1 week ago

+AR (@plusanurag)

@AmericanExpress India. Your app doesn't work for NRIs, I can't download it from the AppStore. Your call centers are un-reachable. No WhatsApp Support or a relationship manager. How can someone reach you out ?
posted 2 weeks ago

Vishwas Patel (@vishu5891)

@AmericanExpress One of the worst customer service experience
posted 2 weeks ago

Jason Paul (@WaveIntel)

@dvpme @IvanWojej35738 @Visa @RBC @AmericanExpress RBC has done a really good job locking down everything. I can’t even use my debit card to make purchases! So now I have no means to pay for anything. I am excited to know why they locked down my account. When they get to work on Monday to take a virtual meeting with me.
posted 3 weeks ago

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