American Airlines Problems in Normal

Hans Gruber the Great (@f_pitt2000)

@denyndetec Why is @AmericanAir lines even bothering to issue a statement. On a normal day they don’t tolerate any of their customers, let alone the crazy ones.

Rob Wood (@therobwood)

@AmericanAir Is it normal to ignore a customer relations enquiry from someone who spends $100k a year and wants to know why they were prevented from checking in, downgraded, and then lied to about the reasons? Want answers, not comp or more BS. Truth please. Integrity matters.

Andy Peoples (@PeoplesAndy)

Question for frequent domestic flyers in the US

Andy Luten (@andystravelblog)

Sick and tired of @AmericanAir’s penalty for using their miles when flying to the UK. It’s either pay a normal amount of miles to fly on BA and pay hundreds in BA “fees” or TWICE the miles to fly American metal and normal fees. Using miles should be fun. This is not.