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American Airlines is a US airline and has Dallas/Forth Worth International Airport as its largest hub. American Airlines also owns American Eagle, which operates mostly regional flights. American Airlines is in the process of merging with US Airways. This merger is expected to close in the third quarter of 2013.

Overview

17 reports
-37% change
134 reports
+19% change
 
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Recent American Airlines Issues

The Palate
The Palate
Well. Well. Well. @AmericanAir you’ve done it again. Flight delay caused a missed connection. But the real kicker is your gate agents let an obviously distressed passenger board. And after she downed a double vodka freaked out again. Back at the gate. Thank you so much.
tyler
tyler
@dohertyjackk @AmericanAir skill issue jack.
Applecataezroe
Applecataezroe
@AlexaBliss_WWE @AmericanAir why you on a plane? you flying to ohio?
posted 1 hour ago
Nicolas R. Khan
Nicolas R. Khan
@AmericanAir I am still awaiting a response to my complaint…
posted 5 hours ago
Я не робот
Я не робот
@AmericanAir I reached out to you hoping that you could assist with getting my daughter's lost but found again bag back from Barcelona, but all I really got was a form letter in my DM's. Is AA's position that the Warsaw $ was paid, so the matter is closed? #airlines #lostluggage
posted 10 hours ago
Mitchell
Mitchell
@AmericanAir Please get a bigger customer assistance help desk. The one at Gate 28 only has one person maybe a second when not working a gate.
posted 10 hours ago
J M London
J M London
@AmericanAir hello lovely people of AA. I have been trying to make meals selections (online & on the app) for my business class flights for a couple of weeks and keep getting: “Our system is having trouble. Please try again or come back later.” Very persistent system issues..
posted 10 hours ago
Cole Horowitz
Cole Horowitz
@AmericanAir I’m stranded in another city and not getting paid from work and I’m also forced to pay for an additional hotel room night. This is unacceptable
posted 10 hours ago
Shane
Shane
@dohertyjackk @AmericanAir They should charge home for all the cancelled flight
posted 15 hours ago
Dario DiBattista
Dario DiBattista
OMG. The spam for this post is wild. @AmericanAir must really mess up a lot to have so many people trying to scam upset customers.
posted 15 hours ago
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