☰
✕

Zara is a Spanish fast fashion retailer based in Arteixo in Galicia. The company was founded in 1975 by Amancio Ortega and Rosalía Mera. It is the main brand of the Inditex group, the world's largest apparel retailer.

Problem with Zara?

Complaints Overview

24 hours reports ( change)
7 days reports ( change)

Got issues or have something to share about Zara?

Recent Zara Issues

Annie Richards (@Annielizrichard)

@ZARA so fed up - Since yesterday your system is down. Return QR codes are not being sent out despite the « return request accepted «  emails : you will receive the return label. It’s been 24 hours now and nothing. Customer Service are appalling. They don’t understand the issue.
posted 1 week ago

Aavishkar (@aavishhkar)

And they’ve DONE IT! #PBKS have made the HISTORY!
posted 1 week ago

Elaine Gray (@dancediva40)

Today I went shopping @ZARA, who are you using as models for your clothing? I'm a 14-16, I couldn't even fit into the XL sizes. I'm not too hung up on how I look but for people who are & worry about their weight, this could send them into a downward spiral, @ZARA sort this out
posted 2 weeks ago

Clark Ken (@mr_s0lodoloist)

@zara return & exchange policy and customer service quality is trash. On two occasions I’ve seen them disrespect customers over missing receipt that they could’ve reprinted from their systems. Pathetic that such a large conglomerate is operating like a run down corner store. I
posted 2 weeks ago

Lee Trewhela 〓〓 (@LeeTrewhela)

They are actually my favourite trouser I've ever bought, so please don't let me down @ZARA - I don't want to look like some 70s tie-dye hippy now.
posted 2 weeks ago

kalia (@maltoothick)

@Beeslife23 @ZARA You trynna be funny so bad
posted 3 weeks ago

phillyhippie (@ninawaters)

Please bring @ZARA to downtown Philly
posted 3 weeks ago

experimental dynosaur (@ZackDyno)

@SHEIN_Official @ZARA @hmusa @FashionNova @Forever21 count your days in the us market. you have max 5 years before i take you down.
posted 3 weeks ago

Yureny Cruz (@yurenycruz)

@ZARA @ZARA_Care Can you help me? With transaction 469466093 (Zara Mexico reference) I returned 3 packages via Estafeta (local logistics company). I have the delivery proof, downloaded directly from the logistics company website, but still Zara Mexico refuses to reimburse.
posted 4 weeks ago

Raja (@Raja1838)

Bangaldeshis are boycotting Ind products,so why we are doing favour to them,why are we still buying made in Bd clothes from Zara & other companies? we have enough facilities to manufacture our own clothes in Ind. @ZARA take down made in bd prod from ind #BoycottmadeinBangladesh
posted 1 month ago

Related Services

 
Shopping & E-commerce
0
 
Shopping & E-commerce
0
 
Shopping & E-commerce
0
 
Shopping & E-commerce
0
 
Shopping & E-commerce
0