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Zara is a Spanish fast fashion retailer based in Arteixo in Galicia. The company was founded in 1975 by Amancio Ortega and Rosalía Mera. It is the main brand of the Inditex group, the world's largest apparel retailer.

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Complaints Overview

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Recent Zara Issues

Reema Malhotra (@ReemaMalhotra8)

How many times I have to register a complaint @ZARA for my case it’s been more then month waiting for your response nd now your team has mailed nd mentioned a wrong article !! What the hell wrong with your guys ! It’s pure mental torture !! Should I file a case against @zara ?
posted 2 weeks ago

Everesta Legal (@EverestaLegal)

@ZARA Resolve this issue ! #consumerprotection
posted 3 weeks ago

Ananya (@Ananblossom)

Back these shoes, I’m struggling financially , I got charges on my credit card, lost my family Member, harassed by pickup boy from @ZARA this brand is so arrogant and misbehaving and not understanding my issue since so many times, please help me
posted 2 months ago

Ananya (@Ananblossom)

I just ordered multiple products too, why would I do that? Am I lying ? That I got wrong shoes ? I want my money back otherwise I’ll see you in court @zara @ZARA_Care my husband is lawyer in high court
posted 2 months ago

Ananya (@Ananblossom)

@ZARA_Care when will I get my refund back for sending me wrong shoes ?? Is it my fault ? You’re sending wrong item and now asking me to pay for that ? Wow !! Disgusting @zara am I a thief? Who’d do that just for a shoe ?, even I kept one dress from the parcel and paid for that
posted 2 months ago

Parul (@parulnagpal)

@ZARA only 2 billing at women’s section at @PacificMallNSP Delhi India? So inconvenient and the queues are super long even on a Tuesday! #disappointed
posted 2 months ago

Ananya (@Ananblossom)

@ZARA_Care @zara you’ll see what I will do now, if this issue wouldn’t be solved asap, I’m telling this thing many fucking times that I got wrong item and then I made the return many items but nobody came to pick it up , now after so many complaints once they picked up ,
posted 2 months ago

Ananya (@Ananblossom)

@ZARA_Care I’m complaining since a month now, and no fucking body is replying and helping me through out my case, so disgusting @ZARA @ZARA_Care , I’ll sue you, my husband is lawyer, I’ll sue @ZARA for sending wrong items to customers and then not returning their earned money
posted 2 months ago

Ananya (@Ananblossom)

@ZARA_Care So ridiculous and disgusting website, why the fuck should I do that ? , I kept one dress from the parcel , and made the return of other products cuz 1 dress didn’t fit me, and other one was wrong shoes I got it from @ZARA @ZARA_Care , I want my money back now , it’s not fault,
posted 2 months ago

rahul (@rahu_max)

@ZARA My order no is 53488952328(country- india)you have sent me the wrong return parcel for some else’s order (order no 53525848486)with their bill inside the box labelled with my adress .now your team is saying we can’t help.please look into it.
posted 4 months ago

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