@RaboDirectAU I've figured out your customer retention strategy. Don't let anyone leave. It's been over a month waiting for my account to be closed & ~90min spent on hold. You have not broken my resolve. I will leave but I will tell everyone who will listen not to bank with you.
@gerrygaffney@RaboDirectAU Hi Gerry,
We are experiencing some issues at the moment which we are working through. When they are resolved we will let you know.
@RaboDirectAU I opened an account 17 4 19. Dep. Same day. No more deposits being accepted. Have rung call cnr 3 times. Each time they say the back office will call me back. NOT ONCE have they bothered. What's going on?
@RaboDirectAU How... do I find my customer number? I don't have my welcome letter, and it isn't in any of the emails you send me or any of my statements...