Wordpress.com is an online blogging platform that is based on the free and open source Worpress software. Users can create a blog free of charge, with premium features available at a fee. Wordpress.com is operated by Automattic.
@wordpressdotcom is anyone there to respond to an issue?
- starting today,all my work from the last 9 months, hundreds of hours, thousands of embedded pics is all of sudden gone. Last August a change was made and I had to switch all urls to end with raw=1. Now every embed gone.
It's quite annoying that unlike any decent professional organisation, @wordpressdotcom refuses to have a proper customer support channel even for paid customers.
Rather they would kick customer to their dumb AI bots and forums than giving any ticket number or taking any action
@wordpressdotcom Well, no one is responding to the forum and my domain is set to expire. I would lose it. Need urgent help to resolve the billing issue. I even see payment charged in billing history still it's not processed. #urgent
@wordpressdotcom : “your site is down because we need to verify your email again"
Me: "Wait, my site's down? Where was this notification on JetPack?"
Wordpress: "We emailed it to you instead"
Me: "...to the email address you want me to update?"
Wordpress: "...yes."
@wordpressdotcom hi i have messaged since 4pm uk time and i have had no response and i am having a big issue with wordpress right now can i get some help please?
@wordpressdotcom hi i messaged a while ago as i am currently having issues to do with every post that i am posting going on every category and there is nothing online to help.
Just wanted to write a new blog post (on @elixirlang gotchas), then realized that on @wordpressdotcom the @github gist embeds seem not to show syntax highlighting for most of the time any more.
Syntax highlighting is essential. No other support. Might finally be time to switch
@MikeHindle@wordpressdotcom It does have some interesting improvements and Calypso—the former editor—was a really good alternative to the WordPress admin area. The support isn’t brilliant though, which lets it down a little.