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Hathway Cable & Datacom Ltd, initially known as BITV Cable Networks, is a cable television service operator in India based in Mumbai. It was acquired by Hathway Investments Pvt Ltd in 1999.

Overview

20 reports
-52% change
240 reports
+10% change
 
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Recent Hathway Issues

irshath
irshath
@HathwayBrdband I'm facing issue from Jun 10 onwards but till now no one responded or visited . Your customer support team is not all resolving the issue and simply lies each time they will escalate it. If there is some professionalism you have, refund the annual subscription
irshath
irshath
@HathwayBrdband These are the tickets created but of no use Ticket no: 10062024w350149, 13062024W390139, 15062024W422415.
Sheshasai
Sheshasai
@HathwayBrdband I have removed my hathway connection long back but still am rcvng 5-10 calls per day from Hathway.. why don't u stop this bullshit and stop harassing users every day even after removing the connection.. wats ur problem? Why u harass ur customers like hell
omkar nath nandi
omkar nath nandi
@HathwayBrdband @HathwayBrdband Will the connection shifting complete today, life don't provide us unlimited time and it's just 400 to 500 meters distance to shift the internet connection. I have bought the router and adapter as instructed. Please complete it today.
posted 4 hours ago
Dhwaj Mishra
Dhwaj Mishra
Hey team @Sports18 Channels are not available on #Hathway Network. Plz make those Channels available before Olympic Games commence..
posted 5 hours ago
Yogesh Sharma
Yogesh Sharma
@HathwayBrdband will you give me any compensation for not solving my wifi connection issue since one week
posted 5 hours ago
Yogesh Sharma
Yogesh Sharma
@lalwani95 @HathwayBrdband @HathwayBrdband is on sleeping mode
posted 5 hours ago
Anshuman Sahoo
Anshuman Sahoo
@HathwayBrdband I have used all your applications to raise requests, but your team is completely useless, service requests are pending since one week, it gets cancelled automatically, no one calls or connects, there is scope for direct human interaction over customer service!
posted 5 hours ago
Umesh Nagdev
Umesh Nagdev
@HathwayBrdband I have been facing the internet issues from last few days but still there is no resolution. Your AI Bot is of no use it automatically closes the chat after some predefined questions. Is there any human customer service executive available?
posted 13 hours ago
Umesh Nagdev
Umesh Nagdev
@HathwayBrdband If you don’t have capacity to serve why are you selling plans!! Please find the ticket number raised a few days back 28052024K170002 I have a total 2 connection 1 is normal in the office and the 2nd one is fiber at my home so I requested to change the normal one
posted 13 hours ago
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