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iPrimus is an Australian telecommunications company and wholly owned subsidiary of Vocus Communications. The company is based in Melbourne, Australia. iPrimus primarily focuses on fixed, mobile and broadband services

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Complaints Overview

24 hours reports ( change)
7 days reports ( change)

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Recent iPrimus Issues

Flockrr (@Flockrr_)

@iPrimusAU holy fuck get ur shit together internet has been going out almost every hour for the past week
posted 2 hours ago

Jai Singla (@JaiASingla)

@iPrimusAU Hey,I need immediate attention the ongoing &unresolved internet outage issue that I have been facing since 26-12-23. default response: issue has been resolved, attributing it to a port-down situation at the #OptiCommAU box. This situation is both frustrating
posted 2 weeks ago

Damian Luck (@dam1n10n)

Hey @iPrimusAU when am I going to get internet back. I've called up twice today and you said it was an NBN issue but everyone else in my estate still has internet with other providers on NBN?
posted 3 weeks ago

Matty (@theepencilcase)

@iPrimusAU yes the internet is back, but the outage was 2 days ago not today.
posted 2 months ago

Trevor (@Prtrevor777)

@iPrimusAU 24 hours still no internet north side Brisbane. Was told it’s an NBN issue but my neighbour has NBN connection with iiNet. Updates would be helpful
posted 2 months ago

Dalvion Obsidian (@SirDalvion)

@iPrimusAU Just exactly what the hell are you doing..? Why is my "always on" internet connection inoperable..? Did you suddenly decide to do some work and forget to tell your customers..? Will you be compensating for hours of downtime..? You don't have a very good track record..
posted 2 months ago

Alofa Tugaga (@AlofaTugag98642)

@iPrimusAU Oh that’s odd, my internet has been down for 2 days now. It isn’t working what so ever
posted 3 months ago

Amber Alam (@AmberAlam17)

@iPrimusAU What about this case#02556894- Day 6 of no internet in Melbourne. Is there a way you can expedite resolution?
posted 4 months ago

Demons (@Demons_Wow)

@iPrimusAU our internet has been off in Yarrabilba for about 5-6 hours now, (we have a red light blinking on the box in the garage) is there an outage or anything?
posted 4 months ago

Thiis_Random (@Thiis_Random1)

@iPrimusAU any chance of getting an internet connection in mt duneed vic?
posted 4 months ago

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