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Hathway Cable & Datacom Ltd, initially known as BITV Cable Networks, is a cable television service operator in India based in Mumbai. It was acquired by Hathway Investments Pvt Ltd in 1999.

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Hathway Complaints

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Recent Hathway Issues

Prateek Bajpai
Prateek Bajpai
Dear @HathwayBrdband I got a call from your team threatening for a legal action for not returning the device. Let me inform you AGAIN that my name is Prateek Bajpai, not Rajnish Tripathi who has taken your connection. I used to be a tenant in his flat long ago. DO YOUR CORRECTION
posted 9 hours ago
Guru Prasad
Guru Prasad
@HathwayBrdband Also, never have I ever saw a pathetic internet service provider starting from your app that is glitchy, your irritating calls before renewal date and a pathetic customer support team.
posted 1 week ago
Guru Prasad
Guru Prasad
@HathwayBrdband Its 1 AM on 5th May and I’m sitting without internet and your team says my account is expired because of non payment. Well done.
posted 1 week ago
Syed Manzoor
Syed Manzoor
For a new sale query @HathwayBrdband called my within 5 mins. For my internet not working since 4 days, nobody has called up or resolved it yet. Pathetic service for sure. Time to change
posted 4 weeks ago
Santosh Sahu
Santosh Sahu
@HathwayBrdband worst internet ever. I have opted for a quarterly plan with 200mbps but getting only 10mbps. No customer care help so far.
posted 1 month ago
Rajesh Kumar
Rajesh Kumar
@HathwayBrdband Easy question. Speed test shows 300Mbps. But you can't browse/watch anything . Which broadband?
posted 1 month ago
Balasubramanian V
Balasubramanian V
@HathwayBrdband is so crap that their network only does speedtests at 200MBPS. Everything else doesn't work! Not even their app or helpdesk
posted 1 month ago
c00l@batman
c00l@batman
@HathwayBrdband why is internet not working since morning. even urs websites/customer service numbers are not getting picked up? account : 1334794989
posted 1 month ago
Alßrin
Alßrin
@HathwayBrdband Even after 25hrs of installation there is no getting internet. When I call the customer care the only thing they say is we will solve it asap. Will I ever get internet? The easiest way to solve this is just give me back my package amount and you can take the router.
posted 1 month ago
Alßrin
Alßrin
@HathwayBrdband Even after 8 hours of installation my account is still not activated. When I call the executive whom I have taken the connection is also not picking up his phone. And still saying India's most loved service provider
posted 1 month ago
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