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Chase Problems

Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.

Problem with Chase?

Complaints Overview

24 hours 8 reports (+15% change)
7 days 41 reports (-8% change)

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Recent Chase Issues

Real Robin Bird (@RealRobinBird1)

@ChaseSupport @Chase I’m wondering
why a teller needs to see the current balance of an account?In case of a withdrawal all the teller needs to know is a yes or a no! Tells can sell data & stopping this can be a way of stopping frauds! Make sense?
posted 3 hours ago

Michael (@Michael39656085)

@ChaseSupport I was just at a restaurant, celebrating a family occasion. The bill was expensive and way over the normal lunch/dinner balance for me. My card was temp declined while i received a text asking if it was me. Very impressive. Good to know Chase has my financial back!!
posted 3 hours ago

Jay Lowery (@JamesMikeLowery)

@Chase @ChaseSupport why are you guys sending me an email that my credit card payment is late but I never get my reminder emails that it’s due. Plus you have charged me $40 for being 1 hour late to paying. Didn’t the @CFPB cap this to $8? I need help with this asap!
posted 3 hours ago

Izzy X (@x_yeshayahu)

@ChaseSupport when will your outage be rectified and fixed? It’s been an entire day, and it’s inconvenient for my @Chase card, Account, and app to all be useless at once.
posted 3 hours ago

Katie (@cryptid_faery)

bro
posted 3 hours ago

nicole (@WhosJasmine)

@ChaseSupport what is going on with online banking & why can’t I see the money I just deposited in my account?
posted 3 hours ago

Michael “Big Mike” Marcus (@michaelmarcus9)

@ChaseSupport looks like you’ve officially closed down the last First Republic bank ATM near me, can I use the Chase ATMs now via my First Republic account? Or are they still not connected?
posted 17 hours ago

Nat (@nataliebro0klyn)

@ChaseSupport really nice how you can restrict someone’s account and hold their money hostage for 3 weeks
how am i supposed to feed and transport my 2 disabled children? @Chase
posted 17 hours ago

Chase (@Chase)

@amgilbert7 We'd love to address your feedback; however, X's reply rules prevent @ChaseSupport from replying to your post. Can you DM @ChaseSupport, so they can follow up with you directly?
posted 1 day ago

Sean David (@sdavid4541)

@ChaseSupport @Chase dispute has passed the 10 day mark. I called to ask about provisional credit. Was told my one ($300 credit) from MULTIPLE transactions was it. I would need to file a complaint and MAY get a response in 3-5 business days. Chase doesn’t adhere to federal reg.
posted 1 day ago
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