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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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Complaints Overview

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Recent British Airways Issues

Ashish Rampal (@iashishrampal)

@British_Airways It's almost around now 1 year @British_Airways sent me a email today saying to send the bills of repared Suitcase. Seriously I don't understand how someone will keep the repaired item bill for almost 1 year. If British Airways need the photos of the Item I can send.
posted 2 days ago

Ashish Rampal (@iashishrampal)

@JamesBriti12360 Hi this is Ashish and After almost 1 year I received a email from @British_Airways saying to send the bills of repared Suitcase. Seriously I don't understand how someone will keep the repaired item bill for almost 1 year. If British Airways need the photos of the Item I can send.
posted 2 days ago

David Hill (@davidhill_co)

@virtualisedgeek @British_Airways It’s hilarious isn’t it!! Get bombarded with send us your booking number and your bank account details
posted 1 month ago

tun_shina@yahoo.com (@NosiruOlushina)

@British_Airways continuation have send email to globalcustomerrelations@ba.com four times no reply even make calls to customer service nobody ready to help some my friends on the same flight have been paid yet my is not yet paid and big organisation disappointed.
posted 1 month ago

Coverpointfx (@coverpointfx)

@British_Airways I tweeted my complaint (after official report) about my luggage being destroyed 5 months ago - you told me to send you a DM, I did. That was 5 days ago... and you have just replied asking me what you can help me with today. You guys have honestly lost the plot.
posted 1 month ago

Peña Atlética Minuto 80 (@AtletiMinuto80)

Hi @British_Airways , I am having some issues trying to combine some Avios to my @Iberia account. Could anyone provide me with an email address to send all the details to a human being? Your virtual assistant could not help me
posted 2 months ago

Bonnie (@bell123321)

@British_Airways why have you emailed me to say you have locked my account. I go on website and click send code but no code is being texted or emailed. Details are correct! Pls fix ASAP
posted 3 months ago

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