British Airways Complaints in Pacific

Decrease (@EmptyChair10)

@British_Airways If scammers on this site get your name, email, phone number and flight confirmation number, what steps should be taken to protect the flight?

Decrease (@EmptyChair10)

@British_Airways Beware, this site is crawling with scammers. They are almost identical to BA support in that they are none English speaking, difficult to understand, mostly incompetent and just helpful enough to seem legitimate. Best go to the web site, find a number and call.

Decrease (@EmptyChair10)

@British_Airways It's not simply "fraudulent activity", Milika, it's actual wire fraud. Your site is assisting in wire fraud, a federal offence, get it? Now, some scammer has all my information, including all my flight information, and I'm not sure what further damage he can do.

Decrease (@EmptyChair10)

@British_Airways If your real customer service was not so incredibly incompetent, I never would have fallen for a scam. Speaking with confusing, unhelpful people who barely speak or understand English seemed normal as far as BA support goes.

Decrease (@EmptyChair10)

@British_Airways How about you be more vigilante in warning customers about aggressive scamming on your site? I have at least eight scammers under my original post.

Decrease (@EmptyChair10)

@British_Airways I’d like to understand how the scammers DM me in the first place? I did an @british_airways message which, if I understand correctly, should have only gone to you.

Decrease (@EmptyChair10)

@British_Airways I was double charged for seating. I have contacted your support number twice and emailed with documents. Your Indian support is completely incompetent, unable to even understand the basic issue. Help.