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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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British Airways Complaints

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Recent British Airways Issues

Lisa S
Lisa S
@British_Airways Done. You might want to do something about all the bot accounts trying to get your customers' info on here via replies, too.
posted 1 month ago
Nick Smith
Nick Smith
@British_Airways flying to Calgary tomorrow but neither me or my mate (two separate bookings) can check in for #AC851 instead says wait til the airport. I want to check in now and ensure I’m not next to a random for 8x hours. Oh and your phone number just says you’re too busy.
posted 1 month ago
James
James
@British_Airways 127 days since our flight was cancelled - tech’ issue BA0212 BOS - LHR Resulting in £k’s being applied to our credit card. Repeatedly told no contact email or telephone by BA twitter. You’ll be contacted “shortly” by customer services. Escalating to CEDR
posted 2 months ago
James
James
@British_Airways it’s 119 days since our flight was cancelled due to a technical issue (BA0212) Logan to LHR Resulting in thousands of pounds in expenses being applied to our credit card. @British_Airways have repeatedly told us we’ll be contacted “shortly” by customer services
posted 2 months ago
James
James
@British_Airways it’s 115 days since our flight was cancelled due to a technical issue (BA0212) Logan to LHR Resulting in thousands of pounds in expenses being applied to our credit card. @British_Airways have repeated told us we’ll be contacted “shortly” by customer services.
posted 2 months ago
Emily
Emily
@British_Airways hi, I have an enquiry regarding passenger assistance for my trip on Friday. Flying from Newcastle to Newark via London Heathrow.
posted 3 months ago
Lisa S
Lisa S
@British_Airways OK - how can I escalate this though? Four months seems an extraordinarily long amount of time to acknowledge a customer's complaint.
posted 3 months ago

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