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British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

Problem with British Airways?

Complaints Overview

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Recent British Airways Issues

Brad Greatrex (@bcfcbradz)

@British_Airways hi, if I have pre booked and paid for seats in economy and subsequently pay to upgrade cabins, what happens to the money used to rebook seats in economy?
posted 1 week ago

Catarina (@catarinaostafi)

@British_Airways why is your website always down
posted 1 week ago

Cadence Brewing (@CadenceBrew)

@bruntino @British_Airways Oh mate. Hope you get something sorted. What's with all the fake responses? Jesus.
posted 1 month ago

James (@Jamstera)

@British_Airways We appreciate how disappointing it can be, but suffer mate. Appalling customer service
posted 1 month ago

Claire Simone (@Claire001Bush)

@British_Airways I have had so many bots replying to this post, it’s hard to trust anything now.
posted 1 month ago

Joe Wheeler (@agoentis)

@British_Airways why are you flying us on a Finn Air plane today when we have booked specifically with the British national Flag Carrier? A 22 year old Finnish plane at that!
posted 2 months ago

Joe (@JoeBoe1)

@British_Airways Oh I’ve already made a complaint do not worry
posted 2 months ago

I eat here (@WildPandauk)

@British_Airways @CitizensAdvice can you recommend how I can proceed making a complaint about @British_Airways not issuing compensation for a cancelled flight (it’s been over 14 weeks since I made a claim via their website)?
posted 3 months ago

Jay Herrington (@JayHerrington2)

Hi @British_Airways - my father is having issues checking in for our flight online and on the app. What is the best solution here? Is there issues with the check-in system?
posted 3 months ago

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