ANZ Outages in Brisbane

Craig Chiffers (@cchiffers)

@troyhunt @ANZ_AU I’ve never understood the requirement to change your password every X days. Most users would just add a ! Or a number to the end, and essentially what we’re saying is “totally cool for a compromised account to work for X number of days”.

Brett Debritz (@debritz)

@EvanD My bad. I now realise the bank robot is saying my time is "important" not "valuable". They also continue to say my call will be answered "shortly", stretching the meaning of that word to breaking point. This is the second round, as I'm being switched between departments. @ANZ_AU

Paul Osbourne (@paulosbourne)

I assume the reason @ANZ_AU plays the same tinny 90-seconds of the same awful song over and over again when you're on hold is some kind of psychological trick to make me hang up. Sadly I worked in commercial radio in the 1990s so can tolerate crap music on repeat..

Dobbo (@Dobboinaus)

@ANZ_AU omg Forest Hill branch has the worst service, people waiting in a line for one teller, as many walking out in disgust as coming in. Her with my 95yr old mum who's time is precious. She feels embarrassed to be a share holder. Thankfully Miranda has come to our aid ty

Jesse Collins (@JesseCollinsBTC)

@CarbonGoatBTC @UBank @CommBank @Westpac @NAB @ANZ_AU @AlboMP @StevenJMiles Bitcoin network never lets us down… standard practice from the bankers to have outages

Akshay Bharatiya (@Ek_Bharatwasi_1)

@ANZ_AU you need to change your processes. I made a couple of transactions and you blocked my account. Then I had to call and was on hold for 30 min and confirm it was a genuine transaction. If you suspect a fraud transaction, you should be calling me to check instead!!

(@Marto_65)

Hi @ANZ_AU . Can you please check that SMS messages from you to verify accounts are actually going through? I'm getting very frustrated at not getting these messages from you.

Dave Dwyer (@davedwyervideo)

@ANZ_AU you have quarantined 3 of my transactions in the last 6 days. All of them from my savings account to an external account (also mine). You stopped these transactions without notifying me. You did not release these transactions for 72hrs.

Jason Royals (@jroyals)

I had a Facebook scammer and managed to extract his mule account. @ANZ_AU it is one of yours. I notified you via chat in the ANZ app but got a lot of bot-looking replies - not sure if a human sees them? Is there a better way to provide the BSB, account number and account name?