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Rabodirect Outages

Rabodirect is an online bank that is owned by Rabobank.
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Complaints Overview

24 hours 9 reports (+100% change)
7 days 9 reports (+100% change)

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Recent Rabodirect Issues

Vaughan van Heerden (@v_a_u_g_h_a_n)

@RaboDirectAU app still down, no access since last night, eta?
posted 1 hour ago

bridgette Pearce (@DerekDog00)

@RaboDirectAU Pretty poor can’t get access to my funds and there is no24 helpline to assist. Your app is not working!
posted 1 hour ago

bridgette Pearce (@DerekDog00)

@RaboDirectAU when will your app start working again, I still can’t access account information?
posted 1 hour ago

Pat The Rat (@PaddyM61)

@RaboDirectAU I opened an account 17 4 19. Dep. Same day. No more deposits being accepted. Have rung call cnr 3 times. Each time they say the back office will call me back. NOT ONCE have they bothered. What's going on?
posted 1 hour ago

Rabobank Australia (@RabobankAU)

@WheelyWeb @gerrygaffney @RaboDirectAU Hi Joe, This was not a planned outage / update.
posted 1 hour ago

Rabobank Australia (@RabobankAU)

@gerrygaffney @RaboDirectAU Hi Gerry, We are experiencing some issues at the moment which we are working through. When they are resolved we will let you know.
posted 1 hour ago

Ben Le Ralph (@ben_ralph)

@RaboDirectAU I've figured out your customer retention strategy. Don't let anyone leave. It's been over a month waiting for my account to be closed & ~90min spent on hold. You have not broken my resolve. I will leave but I will tell everyone who will listen not to bank with you.
posted 1 hour ago

Rabobank Australia (@RabobankAU)

@gerrygaffney @RaboDirectAU Hi Gerry, We are back up. Sorry for the down time over the past day The Rabobank Team
posted 1 hour ago

Rabobank Australia (@RabobankAU)

@ben_ralph @RaboDirectAU Hi Ben, sorry that you had issues with closing your account. I have send a DM to help resolve this for you.
posted 1 hour ago

pokemon master qc (@priority_q)

@RaboDirectAU How... do I find my customer number? I don't have my welcome letter, and it isn't in any of the emails you send me or any of my statements...
posted 5 years ago
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