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Wix.com Ltd. is an Israeli cloud-based web development platform that was first developed and popularized by the Israeli company also called Wix.

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Recent Wix Issues

Andrew Ward
Andrew Ward
.@Wix your chatbot won't complete a complaint filing. Stays stuck on "looking for information". Please advise.
posted 2 weeks ago
Andrew Ward
Andrew Ward
@GoDaddyHelp Apologies. GD registered the site but is hosted by @Wix. I've tried submitting a complaint online but the site won't complete the report. Instead, it continues to "look for information." Not seeing any option to call or email the report either.
posted 2 weeks ago
Lynda Starr
Lynda Starr
@Wix you guys took $418 from me and caused my PayPal account to be locked causing a domino effect with my other outstanding bills and nobody helped. You literally said my payment was “up In the air” I did everything you told me to do plus I was patience but y’all were complacent
posted 3 months ago
Lynda Starr
Lynda Starr
@Wix I have been extremely patient and was in contact with several representatives for nearly a month since December 8th when I had done a chargeback but didn’t know the consequences of it, I just needed the money back to prevent an overdraft. It’s been more than 20 days since!
posted 3 months ago
Lynda Starr
Lynda Starr
@wix It’s been more than the proposed 20 business days that your so called system takes to investigate the chargeback & process refund requests. My original claim was made November 30th and since then NOTHING has been resolved. YOU TOOK MY MONEY AND MY WEBSITE DOWN W/ no solution
posted 3 months ago
Lynda Starr
Lynda Starr
When I called @Wix back they said that it’s “out of their hands” and that @PayPal has control of the situation and that they’re in charge. When I called PayPal , they told me the same thing about Wix. Like make it make sense!
posted 4 months ago
Lynda Starr
Lynda Starr
When I found out about the charge @wix told me to do a refund request (which I did) since it was within the 14 business day window to do so. The representative told me it could take between 6-12 business days for the case to be reviewed. I did the request Nov 30th.
posted 4 months ago
Lynda Starr
Lynda Starr
I wanted to keep this to myself but I find it extremely disappointing how both @wix and @paypal have been giving me the runaround when it comes to issuing me a refund for a charge to my website, which is currently down, and I’m unable to send out my end of the year newsletter.
posted 4 months ago

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