WeTransfer Outages

• 24 hours
• 7 days

Got issues or have something to share about WeTransfer?

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Recent WeTransfer Issues

Jake Ludington

@TheRealPP @WeTransfer I’m assuming that’s blocking you from accessing the “Report an issue” feature in the app. Any chance you could make a screen recording and share it with me so I can share with the developers?

posted 3 weeks ago

Jake Ludington

@TheRealPP @WeTransfer We rolled out a fix this morning that should address your issue. Please update the app and let me know if it works for you.

posted 3 weeks ago

Jake Ludington

@TheRealPP @WeTransfer Hi - I’m the product manager for Collect. We are aware that some users are experiencing this issue and looking into it. Did you just update to 6.4.2 before the “Optimize storage” screen appeared and do you happen to know what version you upgraded from?

posted 3 weeks ago

Jake Ludington

@TheRealPP @WeTransfer That’s obviously not what we want to happen, but it will help the developers pinpoint the issue - thanks for helping us narrow it down!

posted 4 weeks ago