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Westnet is a Perth-based Australian telecommunications company providing broadband ADSL, broadband ADSL2+, satellite broadband, dialup Internet, telephony and web-hosting services to homes and businesses across Australia.

Overview

4 reports
+100% change
4 reports
+100% change
 
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Recent Westnet Issues

writer of strange software
writer of strange software
I’m looking at what @WestnetAU are charging my aging parents and for the service being provided it’s absolutely fucking predatory. Getting them off that ISP as soon as I can.
Harry+
Harry+
Why is @WestnetAU @iiNet support so fucking hard to get a hold of? I call the department they tell me to call and it’s only open until 3 Sydney time, I finally get through to them, they say they’re switching me to a different department and then they hang up on me.
Hemir8969
Hemir8969
@WestnetAU How do I get some support been on the phone for 3 day for 30 mins to an hour and get no customer service assistants though I had one 10 mins ago the phone rang and then it hung up after being on the phone for for 20 minutes, customer support -100, service is crap TIO here I come
@LindaLeavitt16 @WestnetAU @iiNet There was no thing about that at all. And it was NOT free of charge because they billed and I paid in May as well. Then another invoice last month. For emails hammered by spam for years and didn’t work properly for last 4.
Get this. @WestnetAU have decided to shut down their emails. Anyone using their email addresses has to 22nd before they are shut and everything deleted. Given they just invoices customers for these same email addresses. Wonder if the done same to @iiNet customers. #auspol
posted 3 weeks ago
Harry O'Neill
Harry O'Neill
@WestnetAU What does it take to get you to reply to an email? You’ve charged me for an email address which I never asked for and never used, and even if I had, I told you to cancel. I’ve been emailing you for 3 weeks, with no reply. Do you consider this good customer service ??
posted 1 month ago
Charmaine
Charmaine
@WestnetAU I think your account is bogus.
posted 1 month ago
MD
MD
Connection quality (especially of an evening) getting progressively worse from @iiNet & @WestnetAU 2024 might be the year to find a new ISP.
posted 1 month ago
D Augustin
D Augustin
@WestnetAU @iiNet - are there issues with people receiving emails. just noticed i haven’t been receiving some emails in my inbox for some but not all. Was similar to all day when a friend couldn’t get a password reset for hours. feels like the spam filter turned right up?
posted 4 months ago
Helly
Helly
Reminder that #TPG are offloading your, currently free, email account to a 3rd party that you will need to pay for. That includes @iiNet @WestnetAU @Internode @AAPT & a load of smaller ISPs.
posted 6 months ago
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