@tx_redbeard@Rajani_Isa@ravenscimaven@kristatee@Uber That's why it's so surprising they get results. HP jerked me around for weeks; 1 complaint to the BBB and I got a $500 refund. Same with Spectrum and others. 100% resolution rate with them so far, which I can't say for twitter, yelp, or any other public complaint.