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Strava Outages in San Francisco

Strava is a website and mobile app used to track athletic activity via GPS.

Problem with Strava?

Complaints Overview

24 hours reports ( change)
7 days reports ( change)

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Reports generated for

Recent Strava Issues

Strava Support (@StravaSupport)

@lisajbarett @Strava Hi Lisa! Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
posted 1 week ago

Strava Support (@StravaSupport)

@decoratorjones @Strava It looks like you created a duplicate account. The email associated with the account you emailed through is an Appleid email. If this does not seem correct, please create a new support ticket by emailing support@strava.zendesk.com directly from an email you have access to.
posted 1 month ago

Strava Support (@StravaSupport)

@buffdavamp @Strava Hi Becca - We apologize for the inconvenience. We briefly experienced an issue with delay in uploads, which has since been solved. We appreciate your patience. Cheers, Kimberly Strava Support
posted 1 month ago

Strava Support (@StravaSupport)

@redbent @Strava Hi there -  We apologize for the inconvenience. We briefly experienced an issue with delay in uploads, which has since been solved. We appreciate your patience. Cheers, Kimberly Strava Support
posted 1 month ago

Strava Support (@StravaSupport)

@jdeminvest @Strava Hi Jack!  Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you. Best, Kimberly Strava Support
posted 1 month ago

Strava Support (@StravaSupport)

@realnickspiess @DarrenRedman1 @StravaEng @Strava Hi Nick - For additional troubleshooting, please email us directly at support@strava.zendesk.com and an agent will be able to assist you.  - Kimberly Strava Support
posted 1 month ago

Strava Support (@StravaSupport)

@_Alex_Francis @Strava Hi Alex - Due to member privacy, account verification, and complexity in troubleshooting, please email support@strava.zendesk.com directly from an email you have access to and an agent will be able to assist you.
posted 1 month ago

Strava Support (@StravaSupport)

@windsurfing @Strava @GarminUK @Garmin Hi Chris - this is a known issue that has since been resolved. If you're continuing to experience trouble, please submit a support request directly and an agent will be able to assist you with troubleshooting. Best, Kimberly
posted 2 months ago

Strava Support (@StravaSupport)

@Lllllllllllbor @Strava @StravaEng Hi there - Sorry for the trouble. Have you received a response from a support agent? If you're still awaiting a response, could you please provide me with your support ticket number? Best, Kimberly Strava Support
posted 2 months ago

Strava Support (@StravaSupport)

@Vineethm28 @Strava @StravaEng @StravaStatus Hi Vineeth. Sorry you're experiencing trouble. Please double-check that you have entered your profile weight and weight for any Gear correctly. If you continue to experience trouble please submit a support request directly and an agent will be able to assist you: ...
posted 2 months ago

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