@SP_EnergyPeople What's to discuss? Stop sending reminders to people who haven't received their bill and then claiming that Scottish Power are not in control of their own communications. And don't reply to this.
@SP_EnergyPeople@ScottishPower 'do not have control over how often and when bills/reminders are sent and at what times', really?? I suppose it is done by the tooth fairy or Darth Vader.
That is the most pathetic response I have ever heard.
@SP_EnergyPeople Well, perhaps you should give appropriate time for the bill to actually arrive before you start 'reminding' people about the things that they haven't actually forgotten.