Scottish Power Outages

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• 7 days

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Recent Scottish Power Issues

Sophie

@SP_EnergyPeople @ScottishPower sat here for 3 hours now with no electricity or heating.. have 1 vulnerable adult here and two children with additional needs.. no way of feeding them no gas there pads are dead had to sit in car for an hour with them it’s getting cold and dark now

posted 2 weeks ago

Sophie

@ScottishPower @SP_EnergyPeople sat here with no electricity I’m disabled have 2 kids with additional needs.. and no one is replying to me.. key won’t work in any pay points need help phone on 5%

posted 2 weeks ago

Angela Rimmington Brown

Very aggressive @SP_EnergyPeople sale people at #Owlcotes #Pudsey resorting to chasing people if they give the slightest hint of engagement Considered crushing the worst of the bunch to fill-in the potholes there - the worst I've seen in Leeds. And that's saying something

posted 1 month ago

Jin Coombes

@SP_EnergyPeople I already received emails from you a few weeks back threatening debt collectors as I had been unable to pay £50 of my bill due to your website going down, and I am now 5 days late paying my next bill because of whatever is going on here.

posted 2 months ago

Jin Coombes

@SP_EnergyPeople please put me in touch with someone who can change my email address back to the right one and who can ensure this doesn’t happen again. It is kind of ridiculous to threaten me with debt collectors and then make it impossible for me to pay my bill.

posted 2 months ago

Jin Coombes

@SP_EnergyPeople however last night I tried to log in to pay my bill and the same thing happened. The guy I spoke to today clarified that the email on my account had been changed, just like last week. It’s not me changing it, so it must be someone in your company, but why?

posted 2 months ago

Jin Coombes

@SP_EnergyPeople the lad today has not been able to give me access to my account so I am still unable to pay my bill.

posted 2 months ago

Gregory Smith

@SP_EnergyPeople just how many people do you have working today at your call centres? We’ve been on call with you now for 1hr 58m, of which about 10-15m has been talking to three people, none of whom can do both of (i) change the name on an account and (ii) take a payment!!

posted 3 months ago

David Green

@SP_EnergyPeople My smart gas meter has not been sending readings since 4th November and my IHD is not working either. Multiple chats have been unable to help and you never call back.

posted 4 months ago