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Energy Future Holdings Corporation is an electric utility company headquartered in Energy Plaza in Downtown Dallas, Texas, United States.

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Recent TXU Energy Issues

Eric McKinnon
Eric McKinnon
@txuenergy so been trying to get 2 missing payments totaling 1900 dollars found I have sent in tons of evidence, sorry your lying is the response I get and had protection on my account to 5/2/2024 then told no sorry we gave 4/30/2024 as the date and was sent wrong paper for this
posted 3 days ago
k8e
k8e
@txuenergy hi @txuenergy we have a power outage here in Waco! Estimate on when we’ll be up & running again? #poweriutage #waco #northwaco
posted 4 days ago
Greg Chisholm
Greg Chisholm
@txuenergy you guys are tossing me around like a used mattress. I’ve done everything you asked, still can’t access my account through your app or website, what do I do next?
posted 1 week ago
Greg Chisholm
Greg Chisholm
@txuenergy I have talked to your reps and I have confirmation emails that my account is valid, yet nothing. Impossible to login to your server and my account. First month with you guys , not good.
posted 1 week ago
Juan Rodriguez
Juan Rodriguez
@txuenergy @TXAG @KXAN_News @CentralTexasBBB your customer services didn't help. not helpful at all and really I don't appreciate that they just repeated what I already knew. and couldn't explain how my bill went up when I wasn't even home. especially when I stop using my Heater past 5 months.
posted 1 week ago
Juan Rodriguez
Juan Rodriguez
@txuenergy @TXAG @KXAN_News @CentralTexasBBB I sent the information I sent it again on another emailed account just In Case you didn't get it. I'm still waiting for a response for these egregious bills.
posted 1 week ago
Juan Rodriguez
Juan Rodriguez
@txuenergy @TXAG @KXAN_News @CentralTexasBBB I sent the information when do you expect to see the issue.
posted 1 week ago
Craig (Gulf Coast Cards And Collectibles)
Craig (Gulf Coast Cards And Collectibles)
@txuenergy @50Pipz @peterlikesgyros You don’t provide a plan that does that. You don’t care how much I produce during the day you still charge my for everything I use once the sun goes down even though I produce during the day more than I use day and night combined. Do not mislead people here.
posted 2 weeks ago
Craig (Gulf Coast Cards And Collectibles)
Craig (Gulf Coast Cards And Collectibles)
@ColbyWest3 @SarcasticSham @50Pipz @peterlikesgyros @txuenergy There are no plans available that benefit those with solar systems installed in their homes. If there was even one that offset my cost to even get close to what I paid before solar I would be ecstatic.
posted 2 weeks ago
Colby West
Colby West
@Ht0wnTexan @SarcasticSham @50Pipz @peterlikesgyros @txuenergy Can you change to a more friendly energy distributor and solar rate plan? It’s been a while since I looked at Texas but there used to be a few that offset the generation charges, not necessarily all of the delivery charges.
posted 2 weeks ago
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