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The Commonwealthbank of Australia (CBA or Commbank) offers financial services to individuals and businesses. Conumer services include bank and saving accounts, credit cards and loans. Internet banking is available under the NetBank label for consumers and CommBiz for business customers. CommSec offers online securities trading.

Overview

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Recent Commonwealth Bank Issues

Tim Downing
Tim Downing
@thefarseeker @troyhunt @CommBank @ING_Aust My ING account used to be protected with an 8 digit Client ID + 4 digit PIN on the same stupid keypad - they give the illusion of security by jumbling the numbers :)
posted 3 hours ago
George - like a boy, but a girl
George - like a boy, but a girl
Well, so far I’ve had really poor customer service from @CommBank regarding my chargeback for Pandemonium - which has already passed. I raised the dispute 10th April & I’ve had to forward my evidence to THREE departments. Not cool, CommBank, not cool.
posted 23 hours ago
Roy C
Roy C
@CommBank anyone else get $4 fee taken from all accounts this morning?
posted 1 day ago
Andrew
Andrew
@CommBank Be very careful of the Commonwealth Bank - one star rating on product review website. "Poor services I’ve had my accounts taken away for no reason I’ve had my cards blocked for no reason." Really terrible treatment of customers.
posted 2 days ago
smiling assassin
smiling assassin
@CommBank your online chat bot is ridiculously unhelpful. How do I email you about a credit card fee issue without having to go round in circles with a stupid bot? Why is there no email support option from Netbank? Utterly infuriating!!
posted 2 days ago
Ziggy
Ziggy
@CommBank No Don, no DM, your service is appalling and the CBA should be utterly ashamed. A bank that regularly makes $5bill profit cares so little for customers who’ve been with you for 50yrs that it’s perfectly fine to make them wait 63 minutes for you to answer the phone. 1/2
posted 2 days ago
Ziggy
Ziggy
@CommBank This call was something really important to me. It was a critical financial issue. The stress and anxiety you caused for 63 minutes and then basically told me to wait 2 days and then call back. Seriously - that’s what I was told. I am beyond furious. 2/2
posted 2 days ago
BEAT THE GAME
BEAT THE GAME
@dorxtrance @LynnGilmartin @CommBank Great southern bank has been great for me. Can Insta deposit up to 5k per day on Aussie crypto exchange. Their savings accounts are great too.
posted 2 days ago
Andrew
Andrew
@AralBereux_ @CommBank Cancel all accounts withCOMMONWEALTH BANK - customer service does not exist. They deny deny deny. Go to the media.
posted 2 days ago
Daveasaurus Rex
Daveasaurus Rex
@CommBank Also- I’ve had my business closed for half a day so far trying to do the absolute fucking simplest of business banking tasks. So that’s cool.
posted 3 days ago
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