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Optimum Outages in Cable

Optimum offers the best deals on cable TV, high speed internet and home phone services.

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Recent Optimum Issues

Ricky Pharaoh (@DeadliestCouch)

@optimum my wifi and cable went down out of nowhere. I called at 3pm and they said they are outages in my neighborhood, this is ruining my Friday. How long until my cable is back?
posted 20 minutes ago

Billy American (@BillyAmerican7)

@CarlHigbie @Verizon @optimum @Starlink I have Comcast and the Lazy Techs,and that's a stretch calling them techs put my cable line up that crosses a road and it fell down 3 times! It's down aweek now and No one has showed up to repair because they say it's not a priority because it still works! They Suck!
posted 2 weeks ago

AC22 (@AndrewCosci)

@CarlHigbie @Verizon @optimum @Starlink Optimum has terrible customer service! 10 days to fix a cable outside after sending the wrong truck...5 times!!!
posted 2 weeks ago

charles j (@wesyvgg)

@optimum Optimum is fraud. They are trying to stick me with a $18 credit for 2 weeks of no cable, 1 week of no internet, & 1 week of part time internet, that dropped every few seconds when it worked at all, that I used only because I had my and my mothers taxes to do.
posted 2 weeks ago

Echo (@Echo_B00m)

I'm having trouble reconciling the SCAM @optimum just tried to make me take part in. I was told that all these years in addition to my internet we have had free basic TV. BUT If we want to WATCH that "free tv" we are required to rent a cable box for $13 a month. Go fuck yourself
posted 3 weeks ago

Kev Ferrara (@FerraraKev)

@Optimum cable is garbage. • Incrementally raises bill w/out explaining. Forcing you to call to return rate. • They just disabled search. 1000 movies & can't find any by using category, title, keywords, actors, or directors' names. • Most new movies low quality/cheap junk.
posted 3 weeks ago

bradharmon (@bradh5013)

@optimum second time this weekend. No service. Much as I pay a month this ridiculous. #cable #TV #internet #outage #optimum #stupid #expensive #terrible
posted 3 weeks ago

Marti Powers (@martipowers)

@optimum We returned her cable box and, after several store visits and telephone calls with customer service, we were told her account will be put on hold just in case she goes home. Thanks for the positivity, but that’s not happening. She’s never going home!
posted 1 month ago

Thomas James (@Peake57)

My cable bill is due the 15th of every month. Almost $300 and it’s paid like clockwork. I can’t understand why my internet is always going out when there’s no storm. No heatwave. No anything. Please explain this @optimum.
posted 1 month ago

John Osborn (@Ozzypallooza)

@optimum came to our home to convert cable to fiber. After 12 hours, the technician left before the job was finished, leaving us with wires down around the house, no cable and no internet. No answers. The technician is gone and nobody is returning calls from Optimum. DO NOT…
posted 1 month ago

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