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HostGator Complaints

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problem with HostGator?

Complaints Overview

24 hours 4 reports (+100% change)
7 days 15 reports (+67% change)
HostGator Customer Service Details

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Recent HostGator Issues

Omonimo (@FabioNasci02)

@HostGator How long do I have to wait for you to reopen my site after payment?
posted 2 hours ago

Mr P (@glenp)

@HostGator I was just there 10 minutes ago. They fixed it. It went back down and I back again. I do not have time for these interruptions. I have two shared server accounts.
posted 11 hours ago

Mr P (@glenp)

@HostGator If they are no longer available then why is it that you keep chaninging it back? BY the way, my shared server only goes up to 7.4 so perhaps you should check again. An agent just fixed this issue. PLease knock the charade off as well as the newfold code from your sister…
posted 12 hours ago

(@Nesphalim)

@TRTLgreywolf @HostGator I've been with Hostgator for nearly twenty years. Do not use them! They've double billed me several times and they slowly jack up the price and add frivolous perks you never ask for.
posted 16 hours ago

Kami Lerner⚡️ (@KCL_Artist)

@HostGator Do not use these people. They will charge you even when you are not using their services. And then they do not reply to emails when you contact them. Horrible customer service.
posted 1 day ago

DNAccess (@dnaccess)

@DancerA @GoDaddy @HostGator They've traditionally always been the slowest at responding to legal issues related to stolen domain names. Normally we can get things done within 24-48 hours. There's no reason why a company should have to wait 2-3 weeks to get their stolen domain name back.
posted 1 day ago

Makarand Mane (@mkrndmane)

@HostGator Read chat above. U peopl seriously working very worst these. Just for SSL installatin I am contacting many times. everytime I experiece worst with you nowdays. dont u have brain to fix this issue permantantly. give auto SSL option in cpanel then thre is no need 2 contact support
posted 2 days ago

SetraHost (@SetraHost)

@SeeHearInc @Jbuildsdev @HostGator @HGSupport We hear complaints often and migrate users from them daily so I am not surprised.
posted 4 days ago

SeeHear Inc (@SeeHearInc)

@SetraHost @Jbuildsdev @HostGator @HGSupport They have the worst service, though.
posted 4 days ago

SetraHost (@SetraHost)

@jackrandallwp @HostGator Hi Jack. This is a sign to move to a better platform. If you're open to a switch, we'd love to help. We provide free same day migrations and we're a fraction of the cost with the same price at renewal & all features included in your plan. Let us know if you have any questions!
posted 4 days ago
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