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Hathway Cable & Datacom Ltd, initially known as BITV Cable Networks, is a cable television service operator in India based in Mumbai. It was acquired by Hathway Investments Pvt Ltd in 1999.

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Complaints Overview

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Recent Hathway Issues

AK (@AbhishekKamavi1)

@HathwayBrdband DM is not open. Account Number :- 1161132451 Location:- Pune
posted 3 days ago

santanu sircar (@sircar_santanu)

@HathwayBrdband 8796593495 Account no: 1393723034 Location: Bavdhan Pune
posted 5 days ago

Vishal Deshmukh (@VishalDeshmukh_)

@HathwayBrdband The local Hathway technician became the saviour, solved my problem. Fortunately I had his contact number.
posted 5 days ago

Vishal Deshmukh (@VishalDeshmukh_)

@HathwayBrdband Internet is not working at Sahwas Corner Karve Nagar Pune- 411052 since morning. CC number is of no use as some chat bot is just talking and could not solve the issue. No dedicated person is available on CC number. It's affecting my WFH. Plz solve issue ASAP
posted 5 days ago

Akhilendra Phondekar (@akhil6660)

@JioCare I have been hearing this lame excuses from the support team for the past two days Disappointed there aren't confirmed slots yet for the Home Care Engineer visit that too in metropolitan city like Pune. My previous provider #Hathway was way more reliable. Fix this issue ASAP
posted 5 days ago

milind kelkar (@mindak)

Earlier @Hathwaybrdband used to rectify the the fault within hours of posting complaint on their AI enabled app. Now, nobody cares. Today whole day there was no internet. Are you there, @pune_hathway ?
posted 6 days ago

milind kelkar (@mindak)

@HathwayBrdband has been at home since long and was giving good service. But now since last 2 months it works only for 5 to 6 hours daily. Complaints don't help. Time to ditch this service? @pune_hathway
posted 6 days ago

cs rajput (@CS__Rajput)

@HathwayBrdband How long it takes ti solve basic things, where your calling team is impatiently dialing 10 times a day @HathwayBrdband tagging consumer grievances fir reference @jagograhakjago
posted 1 week ago

S J C Jose (@shelbyjcjk)

@HathwayBrdband Pune location.
posted 2 weeks ago

cs rajput (@CS__Rajput)

@HathwayBrdband whats wrong with ur support team I have already dropped mail regarding call spamming through dreamtechchit@gmail.com but your team is calling me 10 to 20 times still for 2 years back closed broadband.
posted 2 weeks ago

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