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Hathway Complaints in Bangalore

Hathway Cable & Datacom Ltd, initially known as BITV Cable Networks, is a cable television service operator in India based in Mumbai. It was acquired by Hathway Investments Pvt Ltd in 1999.

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Recent Hathway Issues

Yash Briju (@YBriju)

@HathwayBrdband Iā€™m not gonna share my contact number and location publicly, please contact me
posted 2 days ago

ashwin nambiar (@hashwinnambiar)

@HathwayBrdband Folks, go for @airtelindia or @ACTBroadbandIn if you are in Bangalore. Hathway team does not know how to fix basic issues. Their Appellate authority in Bangalore is the most ignorant. Tickets are closed without resolving. DO NOT take Hathway #CustomerServiceFail
posted 3 days ago

ashwin nambiar (@hashwinnambiar)

@HathwayBrdband Hathway sucks. Their team at Bangalore are absolutely untrained and unprofessional. Hathway cannot even rectify a mistake they created. Looks nice no smart ones work here. What is weird? Auto responses! Try @ACTBroadbandIn or @airtelindia if you are in Bangalore.
posted 4 days ago

ashwin nambiar (@hashwinnambiar)

@HathwayBrdband Did you even read my previous response? Just randomly sending an automated message! Your settings only allow verified folks to send, you literally sent your auto generated response. That's pathetic. No less than your Bangalore team.
posted 4 days ago

Raja s (@Rajas364844)

@HathwayBrdband Ticket no: 13052024W952389, location Bangalore 560068.
posted 5 days ago

Pawan Koppa (@RightProceed)

@HathwayBrdband Internet not working since 6 hours in Vidyaranyapura, Bengaluru. No way to reach customer care rep as an automated message just keeps saying that a ticket is already Raised. Very poor service! Ticket ID : 13052024B960399
posted 5 days ago

Yash Briju (@YBriju)

@HathwayBrdband @HathwayBrdband
posted 5 days ago

Mahesha Hiremath (@MaheshaHiremath)

@HathwayBrdband @HathwayBrdband you have not solved anything... What kind of joke is this..
posted 5 days ago

ashwin nambiar (@hashwinnambiar)

@HathwayBrdband Your settings only allow verified accounts to send DMs. Usually, most Orgs allow DM from everyone. But yeah, my concern is your Broadband Bangalore team makes a mistake, no fix done , and causes pain to the customer.(8 months to fix a bill? Ridiculous! #BadCustomerExperience
posted 6 days ago

Mahesha Hiremath (@MaheshaHiremath)

Great innovation by #HathwayBroadband to handle customer complaints 1. Make impossible to reach customer care. 2. On social media, say it's being addressed. 3. After few days, close ticket, announce it's been resolved without resolving issue! @HathwayBrdband Great invention!
posted 6 days ago

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