Grande Communications Broadband Internet Problems

DianaMajesticAF (@DianaMajesticAF)

@grandecom Why has the internet been out all day? I have checked over the past 9 hours and all I get told is “there’s an outage in your area” with no time frame at all.

Jessica DeLeon (@JessicaDeLeonTX)

@grandecom My internet is slow to not working in Denton. Can you please look into it? Thanks.

クポクポ (@ribyandmope)

@grandecom You guys raise the monthly fee to almost $100 and now I can't use it for all day.... There's no other internet options for our apartment, that's why I keep paying for it, but I will never recommend this company to my friends. You guys are the worst internet company ever.

Gbunny (@baobanger)

@grandecom also not only you people charge me for extra 3 months but you people cut out my internet and causes me to lose massively on a trade, but this is a joke, Are you going to compensate for my lost?!!!

Victor Hiller (@VictorHillerTX)

@grandecom why does your tech support via online or call center not on the same page, internet outage in Dallas TX over 2 hours with 3 different answers of city wide outage, it’s your modem and need a tech, or it’s just in your area with no timeframe for fix?