GCI Problems

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Recent GCI Issues

misha gives mom hugs

@GCIAK Oh I have internet now. But we did have a four day outage during which time y’all told us we were the only ones with an issue in our building which was… a lie.

posted 3 hours ago

somewhereonlyweknow

@GCIAK Don’t mind me. You guys will be fine. You’ll have lots of $1 per month lines for homeless and down on luck folks. And plenty of other government subsides to go after. But that doesn’t quite replace the sweet honey pot that customers like me represent. Go pound sand.

posted 8 hours ago

Jef '

Hey so @GCIAK explain to me why I was told 2 months ago that upgrading my modem would get my ipv6 support...only to be told..after escalating after a full day of troubleshooting with the new modem installed.. that in fact I don't have ipv6 support in my location.

posted 17 hours ago

I Tweet Freely

Calling @GCIAK customer service is excruciating. Consistently terrible experience. #akleg

posted 1 day ago

B Dubya

@GCIAK GCI sends me a text message, and calls me, EVERY month, to tell me my balance is past due and I need to make a payment to avoid interruption. I’m on autopay. I’ve never been late or missed a payment. Everyone says “sorry, we’ll fix it.” It’s not fixed.

posted 1 day ago

somewhereonlyweknow

@GCIAK Yet you keep teasing people along implying big changes (faster service and better pricing) are coming that never actually do. The best thing your customer service could do today was offer me a bundle package.

posted 1 day ago

han

@KassSmiley @GCIAK my wifi has been shit for days now.

posted 2 days ago

iAmNikko

@GCIAK is there an outage in Anchorage?

posted 2 days ago

somewhereonlyweknow

@GCIAK Hey GCI bot — how about you address the real problem. How can you expect people continue paying $190 versus $90. I’ve filled out every stupid survey you’ve sent over the last year… The only thing I got was a nice letter after new years saying my bill was going up $5 per month.

posted 2 days ago

somewhereonlyweknow

@GCIAK With yet another quintillion network outage… maybe it’s time to make the switch to starlink. As if the $189 vs $95 price difference wasn’t enough of an excuse already.

posted 2 days ago

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