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Frontier Broadband Internet Problems in Dallas

Frontier offers home phone, broadband internet and digital televsion to individuals and businesses in 27 states. Broadband internet uses DSL or fiber technology. Digital television is available only to fiber customer as part of the tripple play Frontier FiOS service. Frontier mainly operates in rural areas.

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Recent Frontier Issues

Mariah (@forever_mariaah)

@FrontierCorp I moved to an area that you all do not service. I had to change to a different internet provider due to this. The agent tells me:1. Must pay a full month of service in order to disconnect services 2. pack the equipment and UPS it and get charged a $50 referb fee?
posted 2 weeks ago

Dex (@SupaTrapperDex)

@FrontierCorp man y’all fucked my internet up
posted 1 month ago

Karen Nielsen (@KarenNielsenTx)

@FrontierCorp it’s Day 5 now with no internet or TV and vague updates with no timeline to fix the issue. Do better!
posted 3 months ago

Karen Nielsen (@KarenNielsenTx)

@FrontierCorp no internet for 3 DAYS and we keep getting the runaround. Great CS! Telling all my friends.
posted 3 months ago

Logan Derrick (@lcolederrick)

@FrontierCorp I’ve been without internet for 5 days. I’ve chatted multiple times with chat reps, gotten conflicting info on if it’s an outage or my address. I need someone here today to help resolve. 5 days with no service is unacceptable.
posted 4 months ago

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