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Direct Energy is a North American retailer of energy and energy services. The company was founded in 1986. The company has more than six million customers in Canada and the United States, making it the largest energy retailer in North America.

Overview

1 reports
+100% change
1 reports
+100% change
 
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Direct Energy Outages

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Recent Direct Energy Issues

Jeanette Walker
Jeanette Walker
@DirectEnergy Just had your customer service representative send me a copy of a contract that was signed 3/28/22 for start date on 4/1/24. Bad customer service. Now being charge a late fee to cancel.
posted 2 hours ago
Truthisbias
Truthisbias
@DirectEnergy nothing is for free, someone is paying for it and the piper will want to be paid back.
posted 4 weeks ago
Jason Nancarrow
Jason Nancarrow
@jrdowner @UN @OHCHR_Palestine @OHCHRKENYA @OHCHRPartners @OHCHR_MENA @OHCHRAsia @ohchr_sa @RTX_News @generaldynamics @Boeing @northropgrumman @LockheedMartin Panicking is the last thing you want to do. Get some shielding (the same perforated metal on microwave doors), stop trying to convince others it’s real (they won’t believe you or have you committed), document what you can. Others have survived worse #HavanaSyndrome #DirectEnergy
posted 1 month ago
Myriam Gibson
Myriam Gibson
@DirectEnergy Unleash the ultimate power move with 12 Hour Power on Us! No more running out of juice at the worst moment. Energize your day now!
posted 1 month ago
Miss Tia
Miss Tia
.@DirectEnergy I've now had 5 of your people at my door the last 3 days. I'm on PIPP & they demand to see proof. No. They, and your company can fuck allllllll the way off. My neighbors are dick of them too. Harassment is your way of business?
posted 1 month ago
Blythe
Blythe
Looking at my electric bill, I’m gone conclude that @DirectEnergy are scammers. There’s no way my bill should be $300 & my house was unoccupied w/only appliances plugged in smh.
posted 2 months ago
Marc Nathan
Marc Nathan
@DirectEnergy You people charged ny grandmothers card $8,000 and never returned the money from this
posted 2 months ago
Maximiliano Marinho
Maximiliano Marinho
@DirectEnergy Finally, a power up that doesn't require cheat codes! Thank you!
posted 2 months ago
William J. Earl
William J. Earl
@DirectEnergy The chat agent gave incorrect information about login ID requirements, and the confirmation email login link gave me the login page, but logging it gave me a blank account page. Your IT staff "need improvement".
posted 3 months ago
William J. Earl
William J. Earl
@DirectEnergy I just signed up for electricity yesterday and gas today, but the signup process is seriously broken. I had to create a separate gas login ID, with the expectation that I later merge the accounts. The signup timed out on the confirmation page, and login fails.
posted 3 months ago
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