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The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City.

Overview

5 reports
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43 reports
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Recent American Express Issues

Freedom.is.not.free
Freedom.is.not.free
@GrulkeLamonte @cast0x @AmericanExpress Not happy with them right now. Had a decent limit, great credit, been paying bills on time for years, put $4K on my card and I get an immediate notification saying new charges can get declined. Checked my account...out of nowhere, they dropped my credit limit.
posted 3 hours ago
Deb Sousa
Deb Sousa
Been dealing with an issue with @AmericanExpress for nearly a month. Talking with them 2-3x a week, finally they gave me a number to make a complaintā€¦. itā€™s a NON WORKING number. Would be comical if not so aligned with how awful they are!
posted 4 hours ago
Lord_Wette
Lord_Wette
@alexforbes__ Centurion went to shit. They help with jack. Iā€™m frustrated. Outside of the flex @AmericanExpress has been getting worse and worse.
posted 5 hours ago
Naveen Sankar S
Naveen Sankar S
Really bad experience with #amex. Can't trust it to make a financial transaction. Should have just gone with Citi ā˜¹ļø Lost a good opportunity($3000) due to their customer service mistake @AmericanExpress. Provide proper tools to your team. The agent was professional. No complaintā€¦
posted 8 hours ago
Observer
Observer
@nj_hiker @GrulkeLamonte No, @Delta uses an @AmericanExpress card to buy jet fuel & crude oil. It has a credit limit of $1.1 billion. It's in one of Delta's SEC filings.
posted 12 hours ago
DonnaHackemackā€¦
DonnaHackemackā€¦
@AmericanExpress How about you put me in touch with a real person, BASED IN THE US, who can resolve my charge dispute instead of some BS AI POS? Bc otherwise, I might be taking my considerable business to @Mastercard or @Visa. See
posted 1 day ago
Anna Streeter
Anna Streeter
@AmericanExpress hello, I just tried to access my app to pay my balance but the OTP wasnā€™t recognised and Iā€™ve been locked out. Itā€™s saying to call a number but Iā€™m abroad and canā€™t do so without incurring a lot of cost. Can you advise please? I need to pay my bill
posted 1 day ago
Susan
Susan
@FutureTomorrow_ @AmericanExpress @AskAmex Oh wow. We have been able to get through, but just can't get the issue resolved. Just beyond frustrated with AMEX. We called 1-800-528-4800.
posted 1 day ago
Kimberly Brizzolara
Kimberly Brizzolara
@AmericanExpress Why was @AmericanExpress saying they wanted to do it and trying to do it if it was really against policy? From the POV of a brand interaction, this was one of the worst Iā€™ve ever had. The last person I spoke to cut me off. It seems I need to explore a new credit card brand andā€¦
posted 1 day ago
Willow, Tucker and Peaches
Willow, Tucker and Peaches
@AmericanExpress I am extremely disappointed in Amex and will never deal with you again. Donā€™t bother to respond with your standard note about calling in. You cancelled my card after 19 years with no warning because I hadnā€™t used it in a year.
posted 1 day ago
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