Airbnb Problems in London

Patricia Connell (@PatriciaConnel_)

Do you rent your property via @VRBO? Be very careful! I have used their services for over 20 years and yet I discovered today that unlike @Airbnb they do not ensure that payment is made in full on rentals. It is your responsability as the owner. So if a renter does not make the…

Tom (@relativeape)

@BillHaynie3 @sydneynsmith_ @Airbnb @AirbnbHelp We are now experiencing the exact same situation. As hosts, Airbnb cancelled all of our existing reservations a week ago. We’ve been on the phone all week, repeated promises of a specialised team that will come back to us, never any specific replies. Panicked guests. Superhosts.

Tahir Fayyaz (@TFayyaz)

Hilda J. LadyCroft (@HildaLadyCroft)

@Airbnb I have an issue with my airbnb account 5 months ongoing. I sent a letter to the CEO with DHL , tried contacting customer support and they keep sending template responses but not solving the problem.. I'm wondering who can solve this?

Hilda J. LadyCroft (@HildaLadyCroft)

@Airbnb @ferranadria I have an issue with my airbnb account 5 months ongoing. I sent a letter to the CEO with DHL , tried contacting customer support and they keep sending template responses but not solving the problem.. I'm wondering who can solve this?

Hilda J. LadyCroft (@HildaLadyCroft)

@jgebbia @Airbnb Hi Joe. I'm wondering if you can help me. I have an issue with my airbnb account 5 months ongoing. I sent a letter to the CEO with DHL , tried contacting customer support and they keep sending template responses but not solving the problem.. Could you assist?

l’Isimbi beauty (@lisimbi)

@Airbnb @AirbnbHelp im very dissatisfied with the fact that I was told by one of your agent ..that cockroaches found in property is not an issue!!! This is unacceptable !! Mould also was at the property.. and it was deemed to be worth just 30% off one night refund! Never again

Hilda J. LadyCroft (@HildaLadyCroft)

something on your platform, you sabotaged your own and others business who did nothing but generate income for you.... What a competent, nice way of treating people and issues. We are talking of a billion dollar tourism/lodging company..... #airbnb #airbnbexperience

Hilda J. LadyCroft (@HildaLadyCroft)

Let's try this again. @Airbnb - Massive problem. 3 months of a nightmare. I tried contacting your help center for discussion of an ongoing issue, through phone, email, twitter, LinkedIn,fb about a 100 times already, and all I get in response is 'we will get back to you' #airbnb

Nicole Faraday☆ (@Nickyfar)

@SadCustomers @Airbnb Hey...thanks for your interest...I paid with debit card sadly long before we left- so far airbnb saying cos we didn't report these privacy& safety issues within 1st 72 hours of our 2 month stay they don't count..we didn't know til they happened!