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WeTransfer is an online file transfer service. It lets users send files up to 5GB free of charge. Larger file transfers are available at a fee.
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Complaints Overview

24 hours 1 reports (0% change)
7 days 9 reports (+200% change)

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Recent WeTransfer Issues

Balatch is Blessed (@BalatchMusic)

L'intƩgration de la facturation au tƩlƩchargement @WeTransfer est un move brillant. J'aimerai voir Ơ l'avenir un partenariat avec PayPal ainsi que d'autres moyens de paiement (CB et Google Pay actuellement) Bien jouƩ
posted 5 hours ago

Jake Ludington (@jakeludington)

@TheRealPP @WeTransfer Iā€™m assuming thatā€™s blocking you from accessing the ā€œReport an issueā€ feature in the app. Any chance you could make a screen recording and share it with me so I can share with the developers?
posted 1 day ago

matt (Pats worst offense in football) (@mw1se)

i want to give whoever made @WeTransfer a big hug. big old internet energy just easy website that works no bullshit
posted 2 days ago

Phantom (@TheRealPP)

@jakeludington @WeTransfer Hi, Iā€™ve just updated my app, and am still experiencing the exact same issue
posted 4 days ago

Jake Ludington (@jakeludington)

@TheRealPP @WeTransfer We rolled out a fix this morning that should address your issue. Please update the app and let me know if it works for you.
posted 4 days ago

Jake Ludington (@jakeludington)

@TheRealPP @WeTransfer Hi - Iā€™m the product manager for Collect. We are aware that some users are experiencing this issue and looking into it. Did you just update to 6.4.2 before the ā€œOptimize storageā€ screen appeared and do you happen to know what version you upgraded from?
posted 4 days ago

WE GOT BROWN ON DA TRACK (@brownondatrack)

@nyrp_szn @WeTransfer I fucking love this added feature
posted 4 days ago

Jake Ludington (@jakeludington)

@TheRealPP @WeTransfer Thatā€™s obviously not what we want to happen, but it will help the developers pinpoint the issue - thanks for helping us narrow it down!
posted 6 days ago

Phantom (@TheRealPP)

@jakeludington @WeTransfer The first time I noticed the issue was on Friday, I updated the app Tues/Weds, and I have not clicked any optimise storage button at all. Thanks for the reply.
posted 6 days ago

Rmann (@littlermann_)

Maintenant avec @WeTransfer , le client paie avant de pouvoir tƩlƩcharger les fichiers
posted 1 week ago